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RED Light on router

Community Veteran
Posts: 8,061
Thanks: 670
Fixes: 9
Registered: 02-08-2007

RED Light on router

Odd problem here, the last five or six times the telephone rang the red light on my router came on and the internet connection was lost, got back online ok once the phone connection ceased.
This has never happened in the past & nothing has been changed.
Any thoughts on this ?
6 REPLIES
booty
Grafter
Posts: 56
Registered: 16-01-2013

Re: RED Light on router

Adsl filter not fitted or faulty ?
TimStephenson
Grafter
Posts: 120
Registered: 09-12-2013

Re: RED Light on router

Or possibly something like a Sky box connected to a phone extension without a filter?
Community Veteran
Posts: 8,061
Thanks: 670
Fixes: 9
Registered: 02-08-2007

Re: RED Light on router

Don't have sky box or anything like it.
Adsl filter is fitter but it could be bust, will replace it.
Thanks for the responses
TimStephenson
Grafter
Posts: 120
Registered: 09-12-2013

Re: RED Light on router

Something else to try would be connecting your router (with a working filter) to the BT master socket's test socket behind its faceplate. Then try calling your phone number and see what happens.
If the router still disconnects then it might be a fault somewhere in your wiring..
Good luck with the fault finding
Tim
EnglishMohican
Aspiring Pro
Posts: 306
Thanks: 48
Fixes: 1
Registered: 08-04-2009

Re: RED Light on router

Quote from: TimStephenson
If the router still disconnects then it might be a fault somewhere in your wiring..

By "your wiring", I guess you mean BT's wiring leading to your house. Connecting into the master socket behind the front plate usually disconnects most of the house's internal wiring so if the fault continues it suggests the fault is *not* in your internal wiring.
All that assumes there is any other internal wiring, that the filter is good and that there is not a problem with the modem or the wiring between modem and socket.
I believe that I have seen other posts with similar symptoms where it has turned out to be a poor connection in BT's wiring and needs a BT engineer to fix it. But no guarantees on that Smiley
TimStephenson
Grafter
Posts: 120
Registered: 09-12-2013

Re: RED Light on router

Did indeed mean BT's wiring to the house - thanks EnglishMohican Smiley