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Quick question regarding recent update order - To PN staff

blinky
Grafter
Posts: 26
Registered: 13-10-2009

Quick question regarding recent update order - To PN staff

Hi,
I have just placed an order for an upgrade to the fibre unlimited package. (Ticket number #86295165)  I forgot to ask at the time whether I will retain my static IP?
I could really do with retaining this as I remote into my network a lot.  If this is not automatically setup do I need to contact PN after the install to arrange this?
Cheers in advance,
Damian
5 REPLIES
Moderator
Moderator
Posts: 18,317
Thanks: 1,663
Fixes: 183
Registered: 11-01-2008

Re: Quick question regarding recent update order - To PN staff

yes, you'll retain it.. or should retain it..

Customer / Moderator / If it helped click the thumb / If it fixed it click 'This fixed my problem'

blinky
Grafter
Posts: 26
Registered: 13-10-2009

Re: Quick question regarding recent update order - To PN staff

Cheers for the answer, hopefully it'll still be there next week.
Cheers.
adie:quote
Community Veteran
Posts: 1,136
Thanks: 2
Registered: 30-07-2007

Re: Quick question regarding recent update order - To PN staff

You should keep it, sometimes changing product can have the affect of features dropping off.
Although for me that was Max Premium that would drop off every time I changed product, I always kept my IP block.
F9 member since 4 Sep 1999
F9 ADSL customer since 27 Aug 2004
DLM manages your line the same way DRM manages your rights.
Look at all the pretty graphs! (now with uptime logging!)
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: 13-07-2012

Re: Quick question regarding recent update order - To PN staff

Yep, you'll be able to keep your static IP.
blinky
Grafter
Posts: 26
Registered: 13-10-2009

Re: Quick question regarding recent update order - To PN staff

Cheers guys, looking forward to the fibre install  Smiley