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Quick question regarding recent update order - To PN staff
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Quick question regarding recent update order - To PN staff
28-05-2014 6:59 PM
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Hi,
I have just placed an order for an upgrade to the fibre unlimited package. (Ticket number #86295165) I forgot to ask at the time whether I will retain my static IP?
I could really do with retaining this as I remote into my network a lot. If this is not automatically setup do I need to contact PN after the install to arrange this?
Cheers in advance,
Damian
I have just placed an order for an upgrade to the fibre unlimited package. (Ticket number #86295165) I forgot to ask at the time whether I will retain my static IP?
I could really do with retaining this as I remote into my network a lot. If this is not automatically setup do I need to contact PN after the install to arrange this?
Cheers in advance,
Damian
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Re: Quick question regarding recent update order - To PN staff
28-05-2014 7:29 PM
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yes, you'll retain it.. or should retain it..
Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
If it helped click the thumb
If it fixed it click 'This fixed my problem'
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Re: Quick question regarding recent update order - To PN staff
28-05-2014 8:53 PM
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Cheers for the answer, hopefully it'll still be there next week.
Cheers.
adie:quote
Cheers.
adie:quote
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Re: Quick question regarding recent update order - To PN staff
28-05-2014 10:47 PM
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You should keep it, sometimes changing product can have the affect of features dropping off.
Although for me that was Max Premium that would drop off every time I changed product, I always kept my IP block.
Although for me that was Max Premium that would drop off every time I changed product, I always kept my IP block.
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Re: Quick question regarding recent update order - To PN staff
29-05-2014 3:21 PM
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Yep, you'll be able to keep your static IP.
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Re: Quick question regarding recent update order - To PN staff
01-06-2014 7:15 PM
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Cheers guys, looking forward to the fibre install
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- Re: Quick question regarding recent update order -...