Quick question - password to router
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- Re: Quick question - password to router
07-08-2020 9:41 AM
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Hi there.
I'm just changing my router from OneHub. I've lost the email with the account password to set up internet.
The one I mean is where the username is p************@plus.dsl.net
I've logged into my account and it says that the password is hidden for security reasons but I can't seem to access it.
Thanks for your help!
P.
Fixed! Go to the fix.
Re: Quick question - password to router
07-08-2020 9:51 AM
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If you look on the log in page you will find a lost password tab. A new one should be emailed to you.
Moderator and Customer
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Re: Quick question - password to router
07-08-2020 9:56 AM
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I think the one you need is your account password, which you set up when you joined, and should have taken a note of, because it will be hidden for security reasons.
Which browser do you use, as I know FireFox at least usually will remember any created PWs, if you say yes to its offer to do so.
Re: Quick question - password to router
07-08-2020 9:59 AM
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Thanks Baldick and Jab1.
It is this one Jab. I always keep email in a specific folder but it's not there. I must have deleted it by mistake.
I believe that I'll need it to enter into the router settings to enable internet access.
Is there a way to re-set the password or get a reminder?
07-08-2020 10:33 AM - edited 07-08-2020 10:34 AM
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Hi @pn0705
Go to https://www.plus.net/member-centre/login?home=login enter your Username and choose "Forgot Your Password"
Dave
Re: Quick question - password to router
07-08-2020 10:41 AM
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Thank you! I get slightly nervous with password changes and how they effect the router but all seems to be ok!
Re: Quick question - password to router
07-08-2020 1:25 PM
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Hi - may be a red herring but you may find that it is your user id that is the problem
router user name should be ********@plusdsl.net
your original post mentioned *******'@plus.dsl.net which is incorrect
good luck
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- Re: Quick question - password to router