Questions about switching to Plusnet Unlimited
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Questions about switching to Plusnet Unlimited
16-09-2009 1:06 PM
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Plusnet Unlimited has a 2Mbps downstream speed for gaming. Is this sufficient? Broadband Your Way Option 2 had no restriction and my line speed is generally ~3Mbps.
Plusnet Unlimited has an 18 month contract. Is it possible to switch to another Plusnet product during this period? Would I be stuck with these speeds (for many services) if ADSL2+ speeds became available to me?
I currently have free 240 minutes broadband phone use. Is this included with Plusnet Unlimited?
If I change now will I have new product immediately (& pay pro-rata for this month)?
Finally does it come with a free router?
Thanks in advance - sorry for so many questions but answers don't seem easy to find on the web-site.
Re: Questions about switching to Plusnet Unlimited
16-09-2009 1:37 PM
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I can answer a couple of these questions for you and im sure others will explain the rest to you,theres no 240 free min broadband phone on the unlimited,if you put in your order now to switch to unlimited that would take place on your next billing date,there is a free router if you havnt already had one, but if you needed one im sure plusnet would be kind and give you one,you would just pay the p&p for it,you can switch between plusnet unlimited and plusnet pro as often as you like i guess,to whatever suits your needs best,and finally 2mb for xbox is efficient.
Hope that sheds a bit light your way
Re: Questions about switching to Plusnet Unlimited
16-09-2009 1:58 PM
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The contract's are changing so it won't be 18months but if you take the router and leave early I believe you'll have to pay a penalty.
As you are on BBYW you could try moving to BBYW3 and see if that suits you better?
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Questions about switching to Plusnet Unlimited
16-09-2009 1:59 PM
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Plusnet Unlimited has a 2Mbps downstream speed for gaming. Is this sufficient? Broadband Your Way Option 2 had no restriction and my line speed is generally ~3Mbps.
- This should be perfectly sufficient. Online gaming generally doesn't require much in the way of speed.
Plusnet Unlimited has an 18 month contract. Is it possible to switch to another Plusnet product during this period? Would I be stuck with these speeds (for many services) if ADSL2+ speeds became available to me?
- We changing this in about a month. It'll be on a monthly contract, but there will be deferred charges for activation, house moves and hardware. If you cancel within 12 months of receiving any of those, you will need to pay for them (activation will be £30, house move will be £60 and hardware will be £29.99).
I currently have free 240 minutes broadband phone use. Is this included with Plusnet Unlimited?
- You can keep your existing bb phone package.
If I change now will I have new product immediately (& pay pro-rata for this month)?
- It's normally scheduled to your next billing date, but we can move the product immediately if you do not have Home Phone.
Finally does it come with a free router?
- It can do There would be a P&P charge of £6.99.
Re: Questions about switching to Plusnet Unlimited
16-09-2009 4:06 PM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Questions about switching to Plusnet Unlimited
22-09-2009 8:58 AM
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Re: Questions about switching to Plusnet Unlimited
22-09-2009 11:25 PM
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Quote from: Jameseh Hi Dast,
Plusnet Unlimited has a 2Mbps downstream speed for gaming. Is this sufficient? Broadband Your Way Option 2 had no restriction and my line speed is generally ~3Mbps.
- This should be perfectly sufficient. Online gaming generally doesn't require much in the way of speed.
Plusnet Unlimited has an 18 month contract. Is it possible to switch to another Plusnet product during this period? Would I be stuck with these speeds (for many services) if ADSL2+ speeds became available to me?
- We changing this in about a month. It'll be on a monthly contract, but there will be deferred charges for activation, house moves and hardware. If you cancel within 12 months of receiving any of those, you will need to pay for them (activation will be £30, house move will be £60 and hardware will be £29.99).
I currently have free 240 minutes broadband phone use. Is this included with Plusnet Unlimited?
- You can keep your existing bb phone package.
If I change now will I have new product immediately (& pay pro-rata for this month)?
- It's normally scheduled to your next billing date, but we can move the product immediately if you do not have Home Phone.
Finally does it come with a free router?
- It can do There would be a P&P charge of £6.99.
Ive been on PlusNet Broadband Premier Option 1 for some time ( since 2005 ) with the above information would there be any benifit in moving?
would i be able to keep my 340 minutes per month, webspace etc etc moving from premier to unlimitied, or is that just for those moving from BBYW?
Re: Questions about switching to Plusnet Unlimited
22-09-2009 11:31 PM
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I'd say it would be worth the move but then you may think me biased, being staff. As for the second question, you can keep the broadband phone and webspace etc if you move.
Hope that helps, cheers,
Re: Questions about switching to Plusnet Unlimited
23-09-2009 10:07 AM
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http://community.plus.net/forum/index.php/topic,79216.32.html (last post)
To sum it up: Seems faster on all but BitTorrent thus far
Re: Questions about switching to Plusnet Unlimited
28-09-2009 10:26 PM
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Quote
* £11.99 for next 3 billing months then £19.99 per month thereafter
* Unlimited Usage Allowance
* Peer-to-Peer/Binary USENET - Expected speeds explained
* The ultimate broadband product
* 18-month Contract
Re: Questions about switching to Plusnet Unlimited
28-09-2009 11:08 PM
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Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Questions about switching to Plusnet Unlimited
29-09-2009 7:50 PM
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Re: Questions about switching to Plusnet Unlimited
29-09-2009 8:23 PM
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Re: Questions about switching to Plusnet Unlimited
29-09-2009 8:35 PM
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