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Question regarding Plusnet ip profile

maximod
Grafter
Posts: 139
Registered: 15-08-2010

Question regarding Plusnet ip profile

On adsl2, assuming i have disconnected my router and left it so for more than 10 minutes, then re connect, how long after re connecting before the sync speed is acted upon for the dlm to use for plusnets profile ?
Reason i ask is that if i am snr tweaking the router, how long do you have for a given sync speed to be used by the dlm for plusnets eventual profile ?
Paul.
3 REPLIES
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: 13-07-2012

Re: Question regarding Plusnet ip profile

Hi Paul,
Once your sync rate has changed and your IP profile has updated it can take around 12 hours for it to update on our system.
maximod
Grafter
Posts: 139
Registered: 15-08-2010

Re: Question regarding Plusnet ip profile

Hi Chris,
I probably did not explain clearly enough.
I know the Bt profile is set straight away at 88.2% of sync, what i am asking is how long after initial/or change of sync is the bt profile used to make the radius report to you ?
For instance, if i were leave the router off over night and then switch on, and initially get sync, if within 5 mins i were to re sync by say snrm tweak,are 2 reports generated here, or the first sync ignored as sync needs to be established for a longer timed period before it is used ?
Paul.
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: 26-11-2011

Re: Question regarding Plusnet ip profile

If the sync drops the DLM will record that data, which we can pull for you.
It's pretty quick if it's a sync drop, give or take a minute.
Chris Pettitt
Cloud Environments Engineer