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Question : New Fibre Install - what's the engineer for?
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Question : New Fibre Install - what's the engineer for?
31-03-2014 11:51 AM
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Just a quick question. I've ordered an upgrade from ADSL2+ to Fibre, and the engineer is coming on Friday to "install" it. What is the engineer actually going to do other than deliver and plug in the supplied router?
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Re: Question : New Fibre Install - what's the engineer for?
31-03-2014 11:55 AM
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They'll do some work at the cab/exchange and then change your faceplate over to a filtered fibre socket along with installing the modem.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
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Re: Question : New Fibre Install - what's the engineer for?
31-03-2014 12:05 PM
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Righto. And if I've already changed my faceplate, which I did a few years ago in order to eek out a few more K from my ADSL?
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Re: Question : New Fibre Install - what's the engineer for?
31-03-2014 2:10 PM
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The engineer will still require access to the property to install the modem and test your connection.
If you've ordered a router from Plusnet then this should arrive a couple days prior to the installation date.
If you've ordered a router from Plusnet then this should arrive a couple days prior to the installation date.
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