Question #86288339
Hi,
I suffered a loss of connectivity yesterday afternoon which I reported by phone. David was most helpful, did some fault finding & raised the above question with your faults team.
Overnight I suffered a further short interruption at about 01.00 which has resulted in a major speed drop. I've added a note to the question but I don't know how to add the graphs which I include below. Would you, dear, helpful PN staff member please do it on my behalf?
I suffered a loss of connectivity yesterday afternoon which I reported by phone. David was most helpful, did some fault finding & raised the above question with your faults team.
Overnight I suffered a further short interruption at about 01.00 which has resulted in a major speed drop. I've added a note to the question but I don't know how to add the graphs which I include below. Would you, dear, helpful PN staff member please do it on my behalf?
Just post the following to the ticket - you can't post the actual images.
http://www.speedtest.net/my-result/3529769921
http://www.thinkbroadband.com/ping/share/8d9d8beed255d5dfa9b4b0debf1eb075-29-05-2014.html
That's highly likely.