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Question #145238683

nicebutdim
Dabbler
Posts: 13
Thanks: 1
Registered: 17-10-2016

Question #145238683

So my speed went down from 6ish to < 1Mb last thursday, so i put in a ticket with the usual accompanying info.

Since then, not a squeak from PN.

Have you checked my line yet?

cheers

4 REPLIES
nicebutdim
Dabbler
Posts: 13
Thanks: 1
Registered: 17-10-2016

Re: Question #145238683

Bump

 

nicebutdim
Dabbler
Posts: 13
Thanks: 1
Registered: 17-10-2016

Re: Question #145238683

Bump again.

I've stayed with PN since 2004 for their reliability and support.

Any ideas of who I should move to?

Plusnet Staff
Plusnet Staff
Posts: 2,123
Thanks: 361
Fixes: 114
Registered: 22-08-2015

Re: Question #145238683

Hi there @nicebutdim I'm really sorry to hear your ticket hasn't been looked at yet.

 

I'm just testing your line now...

 

I've replied to your ticket.

I've joined the Plusnet Help Team as of May 2017. As such, I have a new forum account. Please direct any queries to @Gandalf. Thanks

 Anoush Mortazavi
 Plusnet Support
nicebutdim
Dabbler
Posts: 13
Thanks: 1
Registered: 17-10-2016

Re: Question #145238683

Thank you Anoush