cancel
Showing results for 
Search instead for 
Did you mean: 

Query on Speeds tonight

Grff
Grafter
Posts: 359
Thanks: 2
Registered: ‎02-08-2007

Query on Speeds tonight

I just noticed that my browsing seemed a little sluggish tonight, so did various speedtests at both the plusnet advertised http://www.mybroadbandspeed.co.uk, bt's speedtest, and speedtest.net
My router is synced at 5440 up, and 448 down so correct for my profile.
I've typically gotton around 3000-3800 down and 350up when doing speed tests previously.
Now, BT test says no problem, and gives me around 3mb download, however both the plusnet tester and speedtest.net give random speeds anywhere between 700 and 1500.  Latency was also up to around the 220ms mark too.
The exchange status is green and the weathers a little windy but nothing major.
Anyone any ideas? I plan to test it later on to see if it's just contention on plusnet. However surely dropping down to less than 1mb on some of the tests is a bit low, even for contention.
If anyone from plusnet chances to come accross this, my username is griffonline.
Ta
Griff
17 REPLIES 17
Grff
Grafter
Posts: 359
Thanks: 2
Registered: ‎02-08-2007

Re: Query on Speeds tonight

latency is still over 200 (to a server in maidenhead) but now plusnet speed test says 3449 / 373kpbs, and speedtest.net says 2785 / 369kbps so looks like it was contention or someother force at work.  Surely contention would't drop my speed that low:
Plusnet:
Today 22:07 3300 kbps (413kB/s) 378 kbps (47.3kB/s) Share
Today 22:02 3449 kbps (431kB/s) 373 kbps (46.6kB/s) Share
Today 21:28 1049 kbps (131kB/s) 372 kbps (46.5kB/s) Share
Today 21:22 937 kbps (117kB/s) 378 kbps (47.3kB/s) Share
Today 21:21 626 kbps (78.3kB/s) 373 kbps (46.6kB/s) Share
Today 21:15 1170 kbps (146kB/s) 364 kbps (45.5kB/s) Share
paulby
Grafter
Posts: 1,619
Thanks: 1
Registered: ‎26-07-2007

Re: Query on Speeds tonight

If you've used Speedtest.net's speed tester and are using their latency figure - it's not very relaible!
You're better to open a Command Promt (Start>Run and type cmd) and pinging bbc.co.uk or clarity.jolt.co.uk - that'll give you a more realistic latency figure!
watton
Grafter
Posts: 36
Registered: ‎10-01-2008

Re: Query on Speeds tonight

My router is synched at 6272 down 448 up with a line profile of 5500.  For the last few days I've been getting speeds fluctuating from around 5000Kbps morning and at night, down to 672Kbps in the early evening.  My exchange is green too.  My problems are running in a separate thread on the forum.  Glad to know I'm not alone.  Like you, I'm beginning to wonder if this is a PlusNet contention problem.
orbrey
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: Query on Speeds tonight

Hi Griff,
If that was from turning the PC on, and assuming you're on a windows PC, it might be that it's patch Tuesday today and your computer was downloading updates for a short while - only a thought.
pierre_pierre
Grafter
Posts: 19,757
Thanks: 3
Registered: ‎30-07-2007

Re: Query on Speeds tonight

This has been going on for several weeks and no one from PN has actually acknowledged that the problem exist, or if it is the pipe, just PN, or the internet as a whole.
James has hinted that his O2 connection has the same problem.  Until recently I was OK
How do I get these results into a spread sheet and show the time - what format is the time in?
Today 20:24  1674 kbps (209kB/s)  293 kbps (36.6kB/s)  Share
Today 18:41 6180 kbps (773kB/s) 277 kbps (34.6kB/s) Share
Today 12:56 6925 kbps (866kB/s) 382 kbps (47.8kB/s) Share
Today 08:05 7329 kbps (916kB/s) 381 kbps (47.6kB/s) Share
Yesterday 17:56 6313 kbps (789kB/s) 377 kbps (47.1kB/s) Share
Yesterday 17:18 3366 kbps (421kB/s) 351 kbps (43.9kB/s) Share
Yesterday 16:35 2619 kbps (327kB/s) 382 kbps (47.8kB/s) Share
Yesterday 07:30 6300 kbps (788kB/s) 382 kbps (47.8kB/s) Share
Sunday 21:38 3197 kbps (400kB/s) 381 kbps (47.6kB/s) Share
Sunday 21:12 5918 kbps (740kB/s) 374 kbps (46.8kB/s) Share
Sunday 19:45 5930 kbps (741kB/s) 326 kbps (40.8kB/s) Share
Sunday 18:41 5755 kbps (719kB/s) 361 kbps (45.1kB/s) Share
Sunday 18:01 3653 kbps (457kB/s) 280 kbps (35kB/s) Share
Sunday 15:08 4808 kbps (601kB/s) 279 kbps (34.9kB/s) Share
Sunday 14:11 3456 kbps (432kB/s) 381 kbps (47.6kB/s) Share
Sunday 12:57 3381 kbps (423kB/s) 381 kbps (47.6kB/s) Share
Sunday 11:54 3324 kbps (416kB/s) 382 kbps (47.8kB/s) Share
Sunday 11:39 3593 kbps (449kB/s) 382 kbps (47.8kB/s) Share
Sunday 08:56 2682 kbps (335kB/s) 381 kbps (47.6kB/s) Share
Sunday 08:42 2574 kbps (322kB/s) 380 kbps (47.5kB/s) Share
Sunday 08:40 2678 kbps (335kB/s) 382 kbps (47.8kB/s) Share
Sunday 08:12 2278 kbps (285kB/s) 381 kbps (47.6kB/s) Share
Sunday 07:31 2467 kbps (308kB/s) 382 kbps (47.8kB/s) Share
Sunday 06:41 2635 kbps (329kB/s) 381 kbps (47.6kB/s) Share
Saturday 22:35 5375 kbps (672kB/s) 379 kbps (47.4kB/s) Share
Saturday 22:34 5375 kbps (672kB/s) 381 kbps (47.6kB/s) Share
Friday 22:47 6648 kbps (831kB/s) 381 kbps (47.6kB/s) Share
Friday 15:44 6674 kbps (834kB/s) 381 kbps (47.6kB/s) Share
Nov 5, 22:18 6672 kbps (834kB/s) 381 kbps (47.6kB/s) Share
Nov 5, 22:02 6160 kbps (770kB/s) 274 kbps (34.3kB/s)
randpwar
Grafter
Posts: 1,320
Thanks: 3
Registered: ‎01-08-2007

Re: Query on Speeds tonight

Save it as a .txt file and then import it into Excel via the wizard as a space delimited file. You’ll just need to change the 5th Nov entries to the same format as the other entries ie the day of the week followed by the time
Hope this helps  Smiley
rikmoncur
Grafter
Posts: 136
Registered: ‎04-08-2007

Re: Query on Speeds tonight

my speed's never been fantastic but was a stable 4.2 for a while.
Recently, that's dropped slower and slower to about 3.
This evening tho, it's plummeted to a pathetic 0.4.
I'm paying about £22/month for this. Time to look elsewhere - I can get better that this for less than a tenner.
artmo
Aspiring Champion
Posts: 19,524
Thanks: 421
Registered: ‎12-08-2007

Re: Query on Speeds tonight

I used the PN speed test this morning and got 5.5 but just done it again and could only manage 0.4
There seems to be a problem somewhere Sad
TJJ
Grafter
Posts: 29
Registered: ‎11-09-2008

Re: Query on Speeds tonight

My 2p's worth - a range of 527 to 5681 (10:1).
Been going on for a while but raised a ticket and found that my exchange is showing contention issues, but this is a bit much.
Mate on same exchange (Sky) doesn't see any drop - how does that work?
Today 21:36 - 960 kbps
Today 21:35 - 2396 kbps
Today 21:33 - 527 kbps Sad
Today 21:33 - 843 kbps 
Yesterday 19:33 - 3459 kbps
Yesterday 19:33 - 940 kbps 
Yesterday 17:20 - 4627 kbps
Sunday 22:41 - 5681 kbps  Smiley
Sunday 21:28 - 4911 kbps
Sunday 20:32 - 4839 kbps
Sunday 19:39 - 5677 kbps
TJJ
pd
Grafter
Posts: 235
Registered: ‎09-05-2008

Re: Query on Speeds tonight

My speeds have not been brilliant.......
Date                       Download Speed         Upload Speed 
Today 22:05               1255 kbps (157kB/s) 215 kbps (26.9kB/s) Share
Today 19:51                 922 kbps (115kB/s) 211 kbps (26.4kB/s) Share
Yesterday 12:18            4703 kbps (588kB/s) 307 kbps (38.4kB/s) Share
Yesterday 12:16            4705 kbps (588kB/s) 305 kbps (38.1kB/s) Share
I am synch'd at 7616 with an IP profile of 6500
pd
orbrey
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: Query on Speeds tonight

Hmmm... well as it seems to have started today for many of you I'd say the cause is definitely patch Tuesday, though the advance bulletin didn't suggest that there were any large patches.
pierre_pierre
Grafter
Posts: 19,757
Thanks: 3
Registered: ‎30-07-2007

Re: Query on Speeds tonight

Mat this has been going on for over a month, you have post in two threads tonight
orbrey
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: Query on Speeds tonight

Sorry Pierre, that post wasn't directed at you individually - more the guys posting about tonight specifically. I'm sorry you're having some troubles, I'd recommend raising a ticket to get the speed issues you're posting about looked at. I'll check on it when I'm back in the office in the morning and if it hasn't moved anywhere I'll get on it.
Grff
Grafter
Posts: 359
Thanks: 2
Registered: ‎02-08-2007

Re: Query on Speeds tonight

They speeds I posted were using the speedtester linked from the plusnet page.
I've got windows updates set to notify me instead of doing it automatically so didn't see any updates.  The machine had been for around 20 mins so, while not out of the question, it was unlikely to be that causing it.
I did a few tests over the couse of half an hour and got the same results give or take.  Then when testing it after 10pm, it seemed to be ok.  Looking back at previous test results seem to suggest it goes ok after 10ish too.
I'll do some tests tomorrow night around the same time and let you know if it's the same.