Query about Plusnets new Fibre (38mb) Unlimited only service

[#1]

I'm just recently out of my 18 month Unlimited Fibre package (upto 76mb) only package.  I was just looking at the product change for you new Unlimited Fibre package (the upto 38mb), but it doesn't seem to be there.

[#2]

It isn't
As far as I know you have to phone in but you could try raising a ticket

[#3]

Just be careful as being downgrade to 'up to 38Mbps' from 'up to 76Mbps' will result in a new 18 months contract! I am not 100% certain if this is true or not, Best to ask first.

[#4]

I think it will which is why you can't do it via the portal I believe

[#5]

Isn't there an Ofcom Rule for 18 Month Contracts ?

[#6]

Ofcom new ruling is only for broadband migration from one isp to other isp with a minimum of 1 month contract (only for those who already out of contract)
please note: Not for new fibre broadband for the first time as it still apply 12/18 months contract depend on your isp)

[#7]

I don't think so
The only reference I could find limited contracts to 2 years http://www.theguardian.com/money/2011/may/26/ofcom-bans-three-year-contracts
However it says

Quote

They must also make 12-month contracts available under the new regulations which bring the UK in line with EU telecoms law.

But I have no idea how accurate all that is

[#8]

Quote from: TORPC

Isn't there an Ofcom Rule for 18 Month Contracts ?

We just did the 38 from 76 with a 2 year contract, well worth looking at as we saved £240 over 2 years!

[#9]

^^ From £14.99 to £4.99 for 2 years (£240 saving is a hell lot for Plusnet to threw all these money away)

[#10]

@Timalay - Feel free to give us a cal and we'll discuss the best deal we can offer on the Unlimited FTTC Package.

[#11]

Surely if I already have had an engineer install, and all the equipment, I don't need a new contract.  It would just handy to have that option if I need to save a bit of money (albeit £2.50).
@Chris Pettitt, thanks for that.  I would nice to have an option if I need to save a bit of money.

[#12]

If u want to save more than £2.50 a month then it have to be signing up new contract 18/24 months depend what offer that Plusnet willing to offer u. If u don't want the offer, but downgrade to 38Mbps from 76Mbps will result in a new contract anyway. I have asked Plusnet feedback about 1 month contract here: http://community.plus.net/forum/index.php/topic,128911.0.html