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Queries regarding my switchover
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Queries regarding my switchover
28-03-2013 1:52 PM
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Switching my BB to plusnet from bt, last communicae was that switchover should complete march 29th, with a minor downtime. Currently my BB is down and has been since before 7am this morning the 28th(so up to now that's about 7 hours and counting) is that normal? and I'm also a little concerned that the 29th is also a bank holiday, any idea if this going to affect the switchover?
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Re: Queries regarding my switchover
28-03-2013 1:59 PM
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have you changed to the Plusnet router or changed the details in the existing one
Which lights on the router are green and which are red
Which lights on the router are green and which are red
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Re: Queries regarding my switchover
28-03-2013 2:12 PM
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Hi,
I've just taken a look at the order on our suppliers systems which has completed. I've manually activated your account on our systems so you should be up and running now providing you have connected the router we have sent you?
I've just taken a look at the order on our suppliers systems which has completed. I've manually activated your account on our systems so you should be up and running now providing you have connected the router we have sent you?
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Re: Queries regarding my switchover
28-03-2013 2:25 PM
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Well I'm in work till later on this eve, so I'll connect it all up when I get home as the mrs' wouldn't have a scooby!
P.S. Thanks for the quick replies.
P.S. Thanks for the quick replies.
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Re: Queries regarding my switchover
28-03-2013 2:30 PM
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No problem.
I'm sure you'll get that connected up when you get in. Any problems, let me know and I'll do anything I can to help
I'm sure you'll get that connected up when you get in. Any problems, let me know and I'll do anything I can to help
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