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Prospective cust on O2 needs Digital Care member

Estragon
Rising Star
Posts: 811
Thanks: 10
Registered: ‎07-02-2012

Prospective cust on O2 needs Digital Care member

I've been talking to this chap on tbb forums.
I answered the initial question - that isn't the issue.
He has LLU broadband and WLR phone with O2. I explained how things can get in a mess with the usual PN system of moving the broadband, then the line a few weeks later, as O2 can cease the line.
Please could one of the Digital Care team pop over there and chat to him :). It really does need to be a SIM provide or line before broadband.
1 REPLY 1
chrispurvey
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: Prospective cust on O2 needs Digital Care member

Thanks for that Estragon, I've just replied.