Progress on "internal problems"

[#1]

Is there any way to find out how an "internal problem" is progressing?
I raised a ticket (22459215) just over a week ago as mail is still being sent to an account that I deleted a redirect to.  I was told that my problem had been assigned to "internal problem 43666".
Is there any way to track it as it doesn't appear on the list of issues I can see via the portal?

[#2]

No they are not trackable by customers. All you can do is 1) see if a comms agent sees this and can check or 2) ask in a ticket on the progress.

[#3]

Hi there,
That particular problem is with a developer at the moment and is being worked on. We should have some more progress in terms of the fix over the next couple of days.

[#4]

Further to the above, all priority 1 problems are published to the portal, however this particular issue is a priority 2 problem so is only available on the internal network.

[#5]

Thanks for the replies.
Already asked in the ticket - was just curious as to whether these could be tracked!
Hopefully there'll be a fix soon!