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Profile number, only see if do BT speedtest??

fishrow
Grafter
Posts: 67
Registered: ‎31-08-2009

Profile number, only see if do BT speedtest??

IOW, is doing the BT speedtest the only way I can find out my Profile?
4 REPLIES 4
jojopillo
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 9,786
Registered: ‎16-06-2010

Re: Profile number, only see if do BT speedtest??

No, you can ask us Wink
198kHz
Seasoned Hero
Posts: 5,731
Thanks: 2,779
Fixes: 41
Registered: ‎30-07-2008

Re: Profile number, only see if do BT speedtest??

The BT test is the only way to see what BT say it is.
https://portal.plus.net/my.html?action=data_transfer_speed ; tells you what it is on PN's system.
The two should match, of course, but the PN figure will lag the BT one by up to 24 hours. Whichever is the lower will apply.
Murphy was an optimist
Zen FTTC 40/10 + Digital Voice   FRITZ!Box 7530
BT technician (Retired)
jojopillo
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 9,786
Registered: ‎16-06-2010

Re: Profile number, only see if do BT speedtest??

Hi fishrow,
Just ran a line test and your IP profile is 10000, so I've matched our profile and if you disconnect and reconnect via your router interface you should see the change.
Jojo Smiley
fishrow
Grafter
Posts: 67
Registered: ‎31-08-2009

Re: Profile number, only see if do BT speedtest??

thanks for reply