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Profile nudge please !!!

Epyon
Grafter
Posts: 285
Registered: ‎31-03-2011

Profile nudge please !!!

I was rewiring my extenstion and my plusnet profile has dropped to 8Mb/s
BT @ 12.6Mb/s
Thanks Smiley
10 REPLIES
jojopillo
Grafter
Posts: 9,786
Registered: ‎16-06-2010

Re: Profile nudge please !!!

HI Epyon,
When did you do the speed test, I'm still seeing 8000 on the BT systems.
Jojo Smiley
Epyon
Grafter
Posts: 285
Registered: ‎31-03-2011

Re: Profile nudge please !!!

About 20mins ago  Cheesy
jojopillo
Grafter
Posts: 9,786
Registered: ‎16-06-2010

Re: Profile nudge please !!!

Ok, I'll have to delve a bit deeper in that case. Smiley
Epyon
Grafter
Posts: 285
Registered: ‎31-03-2011

Re: Profile nudge please !!!

Thank you jojo  Grin
jojopillo
Grafter
Posts: 9,786
Registered: ‎16-06-2010

Re: Profile nudge please !!!

No worries, glad to have helped Smiley
Epyon
Grafter
Posts: 285
Registered: ‎31-03-2011

Re: Profile nudge please !!!

Ohh again please if you don't mind.
jojopillo
Grafter
Posts: 9,786
Registered: ‎16-06-2010

Re: Profile nudge please !!!

HI epyon,
Quote from: Epyon
Ohh again please if you don't mind.

You'll have to elaborate, I'm afraid.
Jojo Smiley
Epyon
Grafter
Posts: 285
Registered: ‎31-03-2011

Re: Profile nudge please !!!

Its at 13.9k BT
and 12 Plusnet
do you need another speedtester result from me?
Download speedachieved during the test was - 11543 Kbps
For your connection, the acceptable range of speedsis 4000-21000 Kbps.
IP Profile for your line is - 13904 Kbps
The throughput of Best Efforts (BE) classes achieved during the test is - 12.0:23.93:64.07 (SBE:NBETongueBE)
jojopillo
Grafter
Posts: 9,786
Registered: ‎16-06-2010

Re: Profile nudge please !!!

Hi Epyon,
Just changed that to 14000 at our end now. You should see the change shortly.
Jojo Smiley
Epyon
Grafter
Posts: 285
Registered: ‎31-03-2011

Re: Profile nudge please !!!

Super thanks.