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Profile check / reset?
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Profile check / reset?
21-01-2016 12:14 PM
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Hello, I recently had a bad router and a number of disconnects. New router has been installed since yesterday.
Since then my download speed is only about 6Mb instead of the usual 16-ish.
Downstream/upstream stats look about normal - does something need to be reset on the plusnet end?
ADSL Link Downstream Upstream
Connection Speed 18866 kbps 1228 kbps
Line Attenuation 13.5 db 5.6 db
Noise Margin 6.1 db 5.9 db
EDIT:
I found some old stats for the exact same connection for comparison - is it the noise margin that requires a tweak back down?
OLD STATS:
ADSL Link Downstream Upstream
Connection Speed 20391 kbps 1159 kbps
Line Attenuation 14.5 db 5.0 db
Noise Margin 3.1 db 6.2 db
Since then my download speed is only about 6Mb instead of the usual 16-ish.
Downstream/upstream stats look about normal - does something need to be reset on the plusnet end?
ADSL Link Downstream Upstream
Connection Speed 18866 kbps 1228 kbps
Line Attenuation 13.5 db 5.6 db
Noise Margin 6.1 db 5.9 db
EDIT:
I found some old stats for the exact same connection for comparison - is it the noise margin that requires a tweak back down?
OLD STATS:
ADSL Link Downstream Upstream
Connection Speed 20391 kbps 1159 kbps
Line Attenuation 14.5 db 5.0 db
Noise Margin 3.1 db 6.2 db
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Re: Profile check / reset?
21-01-2016 1:48 PM
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The profiles look correct on your account.
I'd expect you to be getting more than 6Mbps with the sync speeds/profile that's in place
Having said this, I've put a request through to drop it back down 3db SNR target, however if it does start dropping again it could go back up automatically.
I'd expect you to be getting more than 6Mbps with the sync speeds/profile that's in place
Having said this, I've put a request through to drop it back down 3db SNR target, however if it does start dropping again it could go back up automatically.
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Re: Profile check / reset?
21-01-2016 3:08 PM
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Thanks HarryB - I seem to recall having this once before and dropping the SNR did the trick
EDIT: that was quick, SNR back down to 3db and the speed has shot up to 15-16Mb Hooray!!
EDIT: that was quick, SNR back down to 3db and the speed has shot up to 15-16Mb Hooray!!
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