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Profile bump please
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- Profile bump please
Profile bump please
13-02-2011 5:53 PM
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Hello all.
Can I have a profile bump to 6.5mb please? Router stats included to confirm I should be able to get to 6.5.
Many thanks
Link Information
Uptime: 4 days, 7:10:01
DSL Type: G.992.1 annex A
Bandwidth (Up/Down) [kbps/kbps]: 448 / 7,648
Data Transferred (Sent/Received) [kB/kB]: 0.00 / 0.00
Output Power (Up/Down) [dBm]: 12.0 / 19.5
Line Attenuation (Up/Down) [dB]: 10.5 / 21.0
SN Margin (Up/Down) [dB]: 22.0 / 6.0
Vendor ID (Local/Remote): TMMB / TSTC
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 0 / 0
FEC Errors (Up/Down): 0 / 1,584,867
CRC Errors (Up/Down): 0 / 316
HEC Errors (Up/Down): 0 / 276
Can I have a profile bump to 6.5mb please? Router stats included to confirm I should be able to get to 6.5.
Many thanks
Link Information
Uptime: 4 days, 7:10:01
DSL Type: G.992.1 annex A
Bandwidth (Up/Down) [kbps/kbps]: 448 / 7,648
Data Transferred (Sent/Received) [kB/kB]: 0.00 / 0.00
Output Power (Up/Down) [dBm]: 12.0 / 19.5
Line Attenuation (Up/Down) [dB]: 10.5 / 21.0
SN Margin (Up/Down) [dB]: 22.0 / 6.0
Vendor ID (Local/Remote): TMMB / TSTC
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 0 / 0
FEC Errors (Up/Down): 0 / 1,584,867
CRC Errors (Up/Down): 0 / 316
HEC Errors (Up/Down): 0 / 276
Message 1 of 9
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8 REPLIES 8
Re: Profile bump please
13-02-2011 9:44 PM
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What does the BT Performance Tester http://www.speedtester.bt.com say your IP Profile is? If your profile is currently 6000kbps it is likely to take 5 days for the increase to 6500kbps to occur.
David
Message 2 of 9
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Re: Profile bump please
13-02-2011 9:46 PM
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I'm at 6000 at present.
I didn't realise it was 5 days, thought it was 3. Hopefully it'll automatically increase tomorrow.
Thanks.
I didn't realise it was 5 days, thought it was 3. Hopefully it'll automatically increase tomorrow.
Thanks.
Message 3 of 9
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Re: Profile bump please
14-02-2011 1:43 PM
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Still sitting at 6000 after 5 days.
Is it possible for PN to bump me to 6500 manually?
Many thanks.
Is it possible for PN to bump me to 6500 manually?
Many thanks.
Message 4 of 9
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Re: Profile bump please
14-02-2011 3:26 PM
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Hi moffat2000,
I'm afraid we have no control over the BT speed profile. I'll take a look tomorrow and if it still hasn't changed I'll ask the faults guys what they think.
Jojo
I'm afraid we have no control over the BT speed profile. I'll take a look tomorrow and if it still hasn't changed I'll ask the faults guys what they think.
Jojo
Message 5 of 9
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Re: Profile bump please
14-02-2011 3:48 PM
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That's a shame Jojo as mines been stuck on 6.5Mb, for 9days, after it dropped when trying a different router.
Quote Uptime: 6 days, 13:00:45
DSL Type: G.992.5 annex A
Maximum Bandwidth (Up/Down) [kbps/kbps]: 20,780 / 9,848
Bandwidth (Up/Down) [kbps/kbps]: 448 / 8,760
Message 6 of 9
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Re: Profile bump please
16-02-2011 8:53 AM
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Any update on why my profile hasn't hit 6500 yet?
I've been connected for over 6 days now at over 7600.
Cheers.
I've been connected for over 6 days now at over 7600.
Cheers.
Message 7 of 9
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Re: Profile bump please
16-02-2011 10:17 AM
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HI moffat2000,
I've just spoke to BT and they say it's now 6500. I've changed it at our end now so you should hopefully see that shortly.
Jojo
I've just spoke to BT and they say it's now 6500. I've changed it at our end now so you should hopefully see that shortly.
Jojo
Message 8 of 9
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Re: Profile bump please
16-02-2011 11:48 AM
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Marvellous. Many thanks.
Message 9 of 9
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