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Profile bump please

moffat2000
Grafter
Posts: 99
Registered: ‎13-02-2010

Profile bump please

Hello.
My connection has been synced over 7500 for almost 4 days. Could I be bumped up to 6500 please.
Many thanks.
4 REPLIES
Moderator
Moderator
Posts: 27,082
Thanks: 1,795
Fixes: 145
Registered: ‎14-04-2007

Re: Profile bump please

This is likely to be a job for the Digital Care Team and they normally work Monday to Friday.

Customer and Forum Moderator. Windows 10 Firefox 62.0.3 (64-bit)

goldenfibre
Pro
Posts: 2,847
Thanks: 86
Fixes: 6
Registered: ‎01-06-2010

Re: Profile bump please

my profile was rise after 129 hours (5+ days)
Moderator
Moderator
Posts: 27,082
Thanks: 1,795
Fixes: 145
Registered: ‎14-04-2007

Re: Profile bump please

The automatic scripts run every 6 hours but if a profile is 'stuck' for some reason then it's a manual process.

Customer and Forum Moderator. Windows 10 Firefox 62.0.3 (64-bit)

moffat2000
Grafter
Posts: 99
Registered: ‎13-02-2010

Re: Profile bump please

I've jumped up to 6500 today. If that was automatic then grand. If someone at PN did it for me, thanks  Smiley