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Profile adjustment please

sp1ke
Grafter
Posts: 70
Thanks: 2
Registered: ‎21-03-2013

Profile adjustment please

Hello,
Estimated line speed:
There's no speed estimate currently held on your account.
Current line speed:
18 Mb
I've been sync'd at this or thereabouts since April:
20455 kbps
Not sure why there is no speed estimate there always used to be?
Can the profile be reset please?
Username: sp1ke
1 REPLY
Superuser
Superuser
Posts: 9,919
Thanks: 1,264
Fixes: 71
Registered: ‎06-04-2007

Re: Profile adjustment please

The IP Profile for sync speed 20455kbps is 18.046Mbps. Rounding down to the nearest 0.1Mbps makes 18.0Mbps which matches Plusnet's Current line speed. Huh
You can populate the Estimated line speed entry by going into Product Change, clicking the Change my products button then leaving to page. Doing that won't affect your current product.
David