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Profile Nudge?

alex7127
Grafter
Posts: 295
Registered: ‎24-05-2011

Profile Nudge?

Hi
Do I need a profile nudge at your end?
BT Speedtester (yes I got it to work!) Shows my profile as 1.55Mbps and I am synced at 1.76Mbps
Many Thanks
Alex Crazy
6 REPLIES 6
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: Profile Nudge?

Our profile is set at 1500, so that should be ok.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
alex7127
Grafter
Posts: 295
Registered: ‎24-05-2011

Re: Profile Nudge?

Thanks for that Chris
Why would your profile and BT's differ? I though that it was 'set'at 88.8%?

I know it's only a small amount not making much difference.....just curious.

KR's
Alex Crazy
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: Profile Nudge?

Our profiles are set in 100k increments, whereas BT have them set at 88.2% so there's always likely to be a small discrepancy between them.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
alex7127
Grafter
Posts: 295
Registered: ‎24-05-2011

Re: Profile Nudge?

Doh!
I mean 88.2% don't I !?!?!
Alex Crazy
alex7127
Grafter
Posts: 295
Registered: ‎24-05-2011

Re: Profile Nudge?

Thanks Chris! 
I have learnt another small piece of info!
Alex Crazy
alex7127
Grafter
Posts: 295
Registered: ‎24-05-2011

Re: Profile Nudge?

Hi
Got up this morning to find I have resynced at 1.920Kbps and my BT profile has risen accordingly to the 88.2% value of 1.69Kbps.
Can the  PN profile be checked to see if it has risen accordingly? If the PN profile rises in 100Kbps increments then it should now be at 1.6Kbps?
You may think me petty, but with such poor speeds here a few 100Kbps here and there really does help.
Many Thanks
Alex Crazy