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Profile Nudge

JezR
Newbie
Posts: 4
Registered: ‎13-02-2012

Profile Nudge

Hi,
Can I have my profile nudged please?
I temporarily had to revert to an ADSL modem, now back on ADSL 2+, but speed yet to catch up a 5 days later.
 Modem state:                  		 up
 Up time (Days hh:mm:ss):       1 day, 6:24:31
 xDSL Standard:                 ITU-T G.992.5
 xDSL Annex:                   Annex A
 Channel Mode:                       Interleaved
 Number of reset:               0

 Bearers generic info           DS         US      
   Payload rate [Kbps]: 15733     443  
   Attenuation [dB]:     27.5           10.3          
   Margins [dB]:         6.1            30.3          
   Output power [dBm]:   0.0            12.1          

Plusnet profile showing 7.7Mb line speed
BT shows :-
Download speedachieved during the test was - 6.98 Mbps
For your connection, the acceptable range of speeds is 4 Mbps-21 Mbps.
IP Profile for your line is - 13.88 Mbps
Account name jezreay
Thanks
2 REPLIES 2
jojopillo
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 9,786
Registered: ‎16-06-2010

Re: Profile Nudge

HI JezR,
I've changed that to 13800. You should see the change shortly.
Jojo Smiley
JezR
Newbie
Posts: 4
Registered: ‎13-02-2012

Re: Profile Nudge

Thanks Jojo  Smiley