Profile Change Request

stalkstalk · ‎29-12-2015

I'm just in the process of migrating over from TT, I'm hoping that someone around here will be able to set me up with 24FSNR6?

stalkstalk · ‎29-12-2015

That was some painful reading, I'm guessing that I will at the mercy of DLM with PN?

Townman · ‎22-08-2007

Hi,
A warm welcome to the forums. What's your router stats telling you?

In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.

adamwalker · ‎27-04-2007

Hi StalkStalk and welcome aboard,
We can't actually tell what ADSL profile you'll be on until you've migrated over to us.
I can see you won't be on a 24mb profile though as the estimate for your line with us is 15mbs.

If this post resolved your issue please click the 'This fixed my problem' button

Adam Walker
Plusnet Help Team

stalkstalk · ‎29-12-2015

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ejs · ‎10-06-2010

You should start with the best speed you line can manage, fast path (interleaving off) and a target SNRM of 6 dB are the default starting settings anyway.

stalkstalk · ‎29-12-2015

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stalkstalk · ‎29-12-2015

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