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Product change results in inappropriate profile figure

Superuser
Superuser
Posts: 11,298
Thanks: 2,733
Fixes: 22
Registered: 22-08-2007

Product change results in inappropriate profile figure

@DCT
Changed ADSL product last night and note that my PN profile changed from 4.8Mbps to an optimistic 21Mbps - if only  Cheesy
Browsing is sluggish (especially on the forums) and a too high profile is known to be undesirable.  Current line synch is 5.5Mbps - can you fix my profile please?
Thanks,
Kevin
3 REPLIES
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: 26-11-2011

Re: Product change results in inappropriate profile figure

Apologies for that - I've just updated that for you.
Chris Pettitt
Cloud Environments Engineer
Superuser
Superuser
Posts: 11,298
Thanks: 2,733
Fixes: 22
Registered: 22-08-2007

Re: Product change results in inappropriate profile figure

Thank you Chris.
Another one for the job prevention list?
Kevin
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: 26-11-2011

Re: Product change results in inappropriate profile figure

I've passed it to Chris Purvey to bring up with the Dev guys tomorrow.
Chris Pettitt
Cloud Environments Engineer