Problems with portal, homepages and email (webmail and outlook)

[#1]

Anyone else have problems, lost communication with the forum, couldn't get www.plus.net either or the webmail login on 84.92.1.1 (DNS worked). Could get Google, could ping the Beeb.

[#2]

I lost everything, much to SWMBO disgust.
Reboot of the router seemed to sort it, though still having an ear bashing some stuff is slow.

[#3]

I lost every thing, Thunderbird the Lot, must have been a pipe, rebooted the PC OK

[#4]

Didn't need to reboot anything, didn't loose sync or anything like that, as I said got to Google ok and could ping the beeb. All appears up now.

[#5]

I'm on PTE-AG2 at the moment, I've noticed that had some packet drops 2 days ago afternoon about 1530ish.

[#6]

Quote from: Anotherone

I'm on PTE-AG2 at the moment

Likewise & had the same partial loss of service about 20 mins ago.
As you say, it seems to have recovered now. I haven't rebooted anything.
I've just tried a usenet binary download as a test & I'm getting up to 790KB/s, which must be the fastest I've ever seen. Maybe lots of people did reboot & have left us an empty pipe. 

[#7]

lol. Nothing showing on the packet drop graphs by the way.
I did phone CSC around 35 mins ago, as it appeared to be coming back, but they weren't aware of anything.
Is that download speed incorrectly high - I don't know as I don't usenet binary download. If it is maybe it suggests a traffic management problem? Where's Barry when you need him he know all about such things?

[#8]

Having problems with Webmail, email using outlook, accessing the portal and homepages website.
Is there an outage?
Anyone else seeing this?
Tony

[#9]

yep email is not working

[#10]

Yep, I'm seeing problems as well!!

[#11]

Me too - just rebooted the computer to check

[#12]

Thanks.
I would phone support but my wife has just started an extended phonecall !!!
Tony
[edit] I have noticed a slow response on the community (forums) web site - perhaps that is related.

[#13]

Usergroup server is out as well - service status RSS is dead

[#14]

I had some problems earlier and a disconnect/reconnect seemed to sort it BUT problems back again.
Cant get email, www.plus.net is not responding... community site working BUT very slow

[#15]

I tried on two different gateways with similar results:
C:\Documents and Settings\User>tracert portal.plus.net
Tracing route to portal.plus.net [212.159.9.2]
over a maximum of 30 hops:
  1    <1 ms    <1 ms    <1 ms  www.routerlogin.com [192.168.0.1]
  2    38 ms    35 ms    37 ms  lo0.plusnet.thn-ag1.plus.net [195.166.128.101]
  3    37 ms    38 ms    39 ms  vl703.thn-gw1.plus.net [84.92.4.241]
  4    35 ms    34 ms    39 ms  te2-3.thn-gw2.plus.net [212.159.1.58]
  5    35 ms    35 ms    36 ms  vl23.pte-gw2.plus.net [212.159.4.28]
  6    41 ms    42 ms    40 ms  92.core.plus.net [212.159.1.92]
  7    47 ms    46 ms    40 ms  fhw-lb04.plus.net [212.159.1.146]
  8    *        *        *    Request timed out.
  9    38 ms    41 ms    39 ms  fhw-lb04.plus.net [212.159.1.146]
10    *        *      40 ms  gi0-0-0-424.fhw-cr02.plus.net [212.159.1.157]
11    48 ms    41 ms    41 ms  fhw-lb04.plus.net [212.159.1.146]
12    *        *      42 ms  gi0-0-0-424.fhw-cr02.plus.net [212.159.1.157]
13    41 ms    46 ms    44 ms  fhw-lb04.plus.net [212.159.1.146]
14    *        *      39 ms  gi0-0-0-424.fhw-cr02.plus.net [212.159.1.157]
15    39 ms    47 ms    45 ms  fhw-lb04.plus.net [212.159.1.146]
16    *        *      38 ms  gi0-0-0-424.fhw-cr02.plus.net [212.159.1.157]
17  110 ms    52 ms    45 ms  fhw-lb04.plus.net [212.159.1.146]
18    40 ms    41 ms    41 ms  gi0-0-0-424.fhw-cr02.plus.net [212.159.1.157]
19    42 ms    41 ms    41 ms  fhw-lb04.plus.net [212.159.1.146]
20    43 ms    43 ms    39 ms  gi0-0-0-424.fhw-cr02.plus.net [212.159.1.157]
21    38 ms    43 ms    41 ms  fhw-lb04.plus.net [212.159.1.146]
22    42 ms    41 ms    47 ms  gi0-0-0-424.fhw-cr02.plus.net [212.159.1.157]
23    40 ms    48 ms    41 ms  fhw-lb04.plus.net [212.159.1.146]
24    62 ms    42 ms    45 ms  gi0-0-0-424.fhw-cr02.plus.net [212.159.1.157]
25    45 ms    69 ms    53 ms  fhw-lb04.plus.net [212.159.1.146]
26    39 ms    42 ms    44 ms  gi0-0-0-424.fhw-cr02.plus.net [212.159.1.157]
27    40 ms    42 ms    42 ms  fhw-lb04.plus.net [212.159.1.146]
28    49 ms    42 ms    41 ms  gi0-0-0-424.fhw-cr02.plus.net [212.159.1.157]
29    46 ms    46 ms    55 ms  fhw-lb04.plus.net [212.159.1.146]
30    48 ms    44 ms    41 ms  gi0-0-0-424.fhw-cr02.plus.net [212.159.1.157]
Trace complete.
C:\Documents and Settings\User>tracert portal.plus.net
Tracing route to portal.plus.net [212.159.9.2]
over a maximum of 30 hops:
  1  4294967295 ms  4294967295 ms  4294967295 ms  www.routerlogin.com [192.168.0
.1]
  2    41 ms    34 ms    34 ms  lo0-plusnet.pte-ag2.plus.net [195.166.128.72]
  3    42 ms    34 ms    34 ms  ge0-0-0-504.pte-gw1.plus.net [84.92.4.89]
  4    35 ms    34 ms    38 ms  te2-4.pte-gw2.plus.net [212.159.1.102]
  5    43 ms    41 ms    41 ms  92.core.plus.net [212.159.1.92]
  6    40 ms    44 ms    46 ms  fhw-lb04.plus.net [212.159.1.146]
  7    *        *        *    Request timed out.
  8    43 ms    40 ms    47 ms  fhw-lb04.plus.net [212.159.1.146]
  9    *        *        *    Request timed out.
10    58 ms    41 ms    40 ms  fhw-lb04.plus.net [212.159.1.146]
11    *        *        *    Request timed out.
12    43 ms    45 ms    40 ms  fhw-lb04.plus.net [212.159.1.146]
13    *        *        *    Request timed out.
14    42 ms    39 ms    42 ms  fhw-lb04.plus.net [212.159.1.146]
15    *        *        *    Request timed out.
16    42 ms    40 ms    41 ms  fhw-lb04.plus.net [212.159.1.146]
17    *        *        *    Request timed out.
18    50 ms    46 ms    41 ms  fhw-lb04.plus.net [212.159.1.146]
19    *        *        *    Request timed out.
20    39 ms    41 ms    41 ms  fhw-lb04.plus.net [212.159.1.146]
21    *        *        *    Request timed out.
22    49 ms    45 ms    41 ms  fhw-lb04.plus.net [212.159.1.146]
23    *        *        *    Request timed out.
24    40 ms    40 ms    45 ms  fhw-lb04.plus.net [212.159.1.146]
25    *        *      41 ms  gi0-0-0-424.fhw-cr02.plus.net [212.159.1.157]
26    45 ms    44 ms    44 ms  fhw-lb04.plus.net [212.159.1.146]
27    *        *      43 ms  gi0-0-0-424.fhw-cr02.plus.net [212.159.1.157]
28    45 ms    40 ms    47 ms  fhw-lb04.plus.net [212.159.1.146]
29    *        *      40 ms  gi0-0-0-424.fhw-cr02.plus.net [212.159.1.157]
30    44 ms    41 ms    40 ms  fhw-lb04.plus.net [212.159.1.146]
Trace complete.
Might pinpoint where the issue is.