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Problems with IPlayer & Unlimited & Value

James
Grafter
Posts: 21,036
Thanks: 5
Registered: ‎04-04-2007

Re: Problems with IPlayer & Unlimited & Value

Apologies, my mistake.
iPlayer downloads should revert to a speed of approximately 62KB/s during the peak times of the day.  Deending on the business of the network at the time will impact the speeds.
So yes, 24/32KB/s would be a little on the slow side.
Tsonga
Grafter
Posts: 434
Registered: ‎25-01-2008

Re: Problems with IPlayer & Unlimited & Value

Ok, thanks, I'll just have to remember to do my downloading in the mornings, no big deal...
It'll be nice to be able to stream, though, when things get sorted out...  Smiley
dave
Plusnet Help Team
Plusnet Help Team
Posts: 12,261
Thanks: 327
Fixes: 4
Registered: ‎04-04-2007

Re: Problems with IPlayer & Unlimited & Value

Can you try the streaming again please? We changed the iPlayer sig this morning so hopefully will be picking it all up correctly now.
Dave Tomlinson
Enterprise Architect - Network & OSS
Plusnet Technology
scootie
Grafter
Posts: 4,799
Thanks: 1
Registered: ‎03-11-2007

Re: Problems with IPlayer & Unlimited & Value

still seeing 0x60 here.
strange as the couple of times over the weekend i checked am sure they was 0x80
attached the pcap to ticket ID: 28968961
jelv
Seasoned Hero
Posts: 26,785
Thanks: 971
Fixes: 10
Registered: ‎10-04-2007

Re: Problems with IPlayer & Unlimited & Value

(a) Was the new sig. put on the 21CN gateway?
(b) Did you do a reconnect to make sure you'd picked up any changes
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)
James
Grafter
Posts: 21,036
Thanks: 5
Registered: ‎04-04-2007

Re: Problems with IPlayer & Unlimited & Value

Dave thinks he knows why this didn't work.  More news to follow...
godsell4
Rising Star
Posts: 3,366
Thanks: 15
Registered: ‎06-04-2007

Re: Problems with IPlayer & Unlimited & Value


I vote for jelv suggestion of problem being the problem ... Wink
--
3Mb FTTC
https://portal.plus.net/my.html?action=data_transfer_speed
James
Grafter
Posts: 21,036
Thanks: 5
Registered: ‎04-04-2007

Re: Problems with IPlayer & Unlimited & Value

Nah nothing to do with that at all.
Dave casme over and explained it to me but it's related to the signature itself, rather than where it was actually being deployed.
jelv
Seasoned Hero
Posts: 26,785
Thanks: 971
Fixes: 10
Registered: ‎10-04-2007

Re: Problems with IPlayer & Unlimited & Value

You mean the bit where it says "is the username ASBO DOG"... ?
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)
James
Grafter
Posts: 21,036
Thanks: 5
Registered: ‎04-04-2007

Re: Problems with IPlayer & Unlimited & Value

If that were the case I'd have understood what he said Cheesy
scootie
Grafter
Posts: 4,799
Thanks: 1
Registered: ‎03-11-2007

Re: Problems with IPlayer & Unlimited & Value

looking at my  vmbu which i didnt over the weekend it now starts from today where on thurs it was the 2nd. so looks as tho my request on friday to be put back on the workaround was actioned but i wasnt imformed.
well jelv. option B would of been done if dave has switched me beetween profiles today plus daves told me before the reconnect is not needed to pick the changes up
would'nt surrpise me if daves got the switchers adding my name to my packets  Grin
James
Grafter
Posts: 21,036
Thanks: 5
Registered: ‎04-04-2007

Re: Problems with IPlayer & Unlimited & Value

I believe you were moved back as per your request on Friday and then moved back to Unlimited again today so you could test the new profile.
Tsonga
Grafter
Posts: 434
Registered: ‎25-01-2008

Re: Problems with IPlayer & Unlimited & Value

Hi again!
Just wiresharked Alex from Franz Ferdinand on IPlayer. It's 0x80 all along. Wahey! Did you actually fix it or is it a coincidence?  Grin
PS: Against that, my 7 year old daughter just told me I looked ridiculous, as I was dancing mindlessly to Matinee...  Embarrassed
James
Grafter
Posts: 21,036
Thanks: 5
Registered: ‎04-04-2007

Re: Problems with IPlayer & Unlimited & Value

Tell her to mow the lawn as punishment Cheesy
Tsonga
Grafter
Posts: 434
Registered: ‎25-01-2008

Re: Problems with IPlayer & Unlimited & Value

Mmmm... She would actually love to mow the lawn...  Grin