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Problems with IPlayer & Unlimited & Value

dvorak
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Registered: ‎11-01-2008

Re: Problems with IPlayer & Unlimited & Value

I have a Mac on unlimited and don't have any problems! Smiley
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Mav
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Registered: ‎06-04-2007

Re: Problems with IPlayer & Unlimited & Value

Sorry if this is deemed an obvious question but...
How can traffic be different for a Mac than a PC?

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James
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Registered: ‎04-04-2007

Re: Problems with IPlayer & Unlimited & Value

It would depend entirely on the software that's being used.
scootie
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Registered: ‎03-11-2007

Re: Problems with IPlayer & Unlimited & Value

james can you get dave to switch my account back again i am seeing 0x60 now am back on unlimited profile.
http://www.bbc.co.uk/iplayer/episode/b00lk52x/Glastonbury_2009_Lady_Gaga/ just tried this and got 0x60 as below
Oldjim
Resting Legend
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Registered: ‎15-06-2007

Re: Problems with IPlayer & Unlimited & Value

Getting 0x060 here as well - on the link above and the Parliament programme live
James
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Re: Problems with IPlayer & Unlimited & Value

I've made Dave aware - Thanks for the update.
scootie
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Re: Problems with IPlayer & Unlimited & Value

if dave wants any wireshack pcaps adding to ticket b4 he makes the switch back on my account let me know am pretty happy to leave it like this till tomoro as i havent got anything i want to watch that badly today
dave
Plusnet Help Team
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Registered: ‎04-04-2007

Re: Problems with IPlayer & Unlimited & Value

Yeah, can you do me another capture please and stick the pcap on a ticket? I'm hoping it will show exactly what we think it will show and if that's the case it should be an easy fix.
Dave Tomlinson
Enterprise Architect - Network & OSS
Plusnet Technology
scootie
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Registered: ‎03-11-2007

Re: Problems with IPlayer & Unlimited & Value

dave ive added the capture to a personal ticket that carl raised to you awhile ago on  my account as the previous ticket on the issue has auto closed
ticket ID: 28968961
dave
Plusnet Help Team
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Registered: ‎04-04-2007

Re: Problems with IPlayer & Unlimited & Value

Thanks, it matches what I expect it to be which is good news so I'll range a change control and change the sig see if that works. Will let you know when the change is made.
Dave Tomlinson
Enterprise Architect - Network & OSS
Plusnet Technology
Tsonga
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Registered: ‎25-01-2008

Re: Problems with IPlayer & Unlimited & Value

Well I'm getting the 'insufficient bandwidth' message right now watching Glasto on IPlayer, roughly 10pm. I've got virtually nothing else running (just Thunderbird and MSN open in the background)... So the fix is not working for me.  Cry
Tsonga
Grafter
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Registered: ‎25-01-2008

Re: Problems with IPlayer & Unlimited & Value

Just wondering if anyone saw the message I posted last night, as the weekend is fast approaching, and I was wondering whether I will be able to use Iplayer at all in the next couple of days. Anyone?  Smiley
James
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Registered: ‎04-04-2007

Re: Problems with IPlayer & Unlimited & Value

Hi Blue,
I believe Dave's looking at applying something that may help later on today.
I expect he'll post about it once he has further details.
Tsonga
Grafter
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Registered: ‎25-01-2008

Re: Problems with IPlayer & Unlimited & Value

Ok, thanks, Jameseh!
bobpullen
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Re: Problems with IPlayer & Unlimited & Value

We've some changes planned for first thing Monday morning that I'm about to announce via our service status feed. The work needs doing outside of peak hours I'm afraid and we don't really like fiddling with things over the weekend.

Bob Pullen
Plusnet Product Team
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