Problems with IPlayer & Unlimited & Value
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Problems with IPlayer & Unlimited & Value
Re: Problems with IPlayer & Unlimited
23-06-2009 10:36 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
edit
you dont need to save the captures wen your not sumiting them to pn just view them why there running or wen you stop them
Re: Problems with IPlayer & Unlimited
23-06-2009 10:44 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Problems with IPlayer & Unlimited
23-06-2009 10:45 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Edit: Is that any help?
Re: Problems with IPlayer & Unlimited
23-06-2009 10:50 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote from: Oldjim The only thing I can think is that at peak demand times the BBC offloads the stream to Akamai or similar and Plusnet categorize it as 0x06 and it all goes to pot.
No - it's not only that. I was suffering as well. I'm on the IPSC connect trial so coming in over 21CN and I'm on PAYG so everything is Gold or better (I've checked the wireshark trace and it is still 0x80 even when it is stuttering).
I'm beginning to wonder if it is a lack of peering bandwidth between Plusnet and BBC/Akami.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Problems with IPlayer & Unlimited
23-06-2009 10:52 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I had problems with iPlayer earlier too, though it seems ok now, anyone still having trouble?
We've had to do some load balancing today to try to get the network balanced again, going onto one of the under-subscribed pipes may well improve matters.
Re: Problems with IPlayer & Unlimited
23-06-2009 10:53 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
That doesn't explain the issue those on 21CN are seeing. Is there a shortage of bandwidth on there again?
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Problems with IPlayer & Unlimited
23-06-2009 10:54 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
with oldjim effected to tho iam on the thinking bbc have increased there ip range to cope with the tennis and PN taffic mangment sig is not set up for these ips but lets see wat dave says tomoz
Re: Problems with IPlayer & Unlimited
23-06-2009 10:56 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Problems with IPlayer & Unlimited
23-06-2009 10:58 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote from: ASBO yeah jameseh will point this thread out to dave most likely tomoz afaird there nothing that can be done tonight luckly your on unlimited so i would think that the workaround that was able to be used on my unlimited account would be used on yours to if this is same problem i had a month ago.
No problem it's getting late anyway. I'll check back tomorrow! Thanks for your help!
Re: Problems with IPlayer & Unlimited
23-06-2009 11:08 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Problems with IPlayer & Unlimited
23-06-2009 11:16 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Jelv, don't suppose you tried (or if it happens again can try) on RIN? Also could you post a tracert to the server that's serving the stream? Would be useful to see what route it takes out of the network. There's plenty of spare bandwidth on IPSC (we have 21Mbps of bandwidth and peaked at 3Mbps this evening). I think we peer with Akamai over LoNAP and have at least one 10Gbps link so not sure if it's capacity related on the peering but there could be a different route being taken or somewhere further upstream.
Enterprise Architect - Network & OSS
Plusnet Technology
Re: Problems with IPlayer & Unlimited
23-06-2009 11:38 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I've never seen the NetMeter graph look like this before when trying to stream!
C:\Documents and Settings\John>tracert 86.53.218.13
Tracing route to host13.akamai-thn.cust.telecomplete.net [86.53.218.13]
over a maximum of 30 hops:
1 1 ms <1 ms <1 ms dg834 [192.168.0.1]
2 14 ms 15 ms 14 ms lo0.plusnet.thn-ag2.plus.net [195.166.128.93]
3 14 ms 13 ms 13 ms vl604.thn-gw2.plus.net [84.92.4.170]
4 172 ms 227 ms 233 ms vl23.pte-gw2.plus.net [212.159.4.28]
5 15 ms 15 ms 17 ms linx1.telecomplete.net [195.66.224.139]
6 14 ms 16 ms 15 ms host13.akamai-thn.cust.telecomplete.net [86.53.218.13]
Trace complete.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Problems with IPlayer & Unlimited
23-06-2009 11:52 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Just tried watching current BBC 2 and that is the case.
I'm also seeing stuttering on RIN which is coming from a different server:
C:\Documents and Settings\John>tracert 92.122.127.140
Tracing route to a92-122-127-140.deploy.akamaitechnologies.com [92.122.127.140]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms dg834 [192.168.0.1]
2 11 ms 12 ms 11 ms 217.47.89.122
3 22 ms 11 ms 18 ms 217.47.89.161
4 16 ms 16 ms 14 ms 217.47.46.174
5 14 ms 13 ms 13 ms 217.41.171.29
6 11 ms 10 ms 10 ms 217.41.171.78
7 24 ms 22 ms 20 ms 217.41.217.46
8 14 ms 11 ms 10 ms 217.47.159.82
9 13 ms 12 ms 13 ms core1-pos3-2.kingston.ukcore.bt.net [62.6.40.113]
10 12 ms 21 ms 17 ms 62.172.103.98
11 12 ms 13 ms 12 ms core1-pos5-0-0.telehouse.ukcore.bt.net [194.74.65.122]
12 19 ms 11 ms 14 ms 195.66.226.168
13 12 ms 12 ms 12 ms a92-122-127-140.deploy.akamaitechnologies.com [92.122.127.140]
Trace complete.
Out of interest I tried a trace to the server IPSC was using while I was on RIN - the route is a bit different:
C:\Documents and Settings\John>tracert 86.53.218.13
Tracing route to host13.akamai-thn.cust.telecomplete.net [86.53.218.13]
over a maximum of 30 hops:
1 1 ms 1 ms <1 ms dg834 [192.168.0.1]
2 13 ms 12 ms 12 ms 217.47.89.122
3 13 ms 13 ms 14 ms 217.47.88.161
4 12 ms 14 ms 13 ms 217.47.46.170
5 10 ms 10 ms 10 ms 217.41.171.25
6 18 ms 17 ms 15 ms 217.41.171.66
7 16 ms 15 ms 16 ms 217.41.171.78
8 15 ms 16 ms 16 ms 217.41.171.62
9 16 ms 15 ms 17 ms 217.47.46.106
10 10 ms 10 ms 10 ms 194.72.3.113
11 12 ms 12 ms 12 ms core1-pos0-8-0-1.ilford.ukcore.bt.net [62.6.201.113]
12 13 ms 12 ms 11 ms core1-pos9-0.telehouse.ukcore.bt.net [62.6.201.118]
13 16 ms 15 ms 15 ms linx2.telecomplete.net [195.66.226.139]
14 16 ms 16 ms 16 ms v101-r2.thn.telecomplete.net [213.160.96.112]
15 88 ms 90 ms 91 ms gig-1-3-r5.thn.telecomplete.net [193.0.255.17]
16 113 ms 115 ms 116 ms host13.akamai-thn.cust.telecomplete.net [86.53.218.13]
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Problems with IPlayer & Unlimited
24-06-2009 9:28 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote from: dave So if you can also post which gateway you see 0x60 on that would be appreciated.
Sorry Dave, it isn't clear to me whether you are asking me to do this or ASBO DOG or Jelv?
Re: Problems with IPlayer & Unlimited
24-06-2009 9:51 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Any chance of getting the iplayer workaround that ASBO DOG was talking about?
(My kids have done all the gardening, promise!)
Cheers
BlueRhizome
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Problems with IPlayer & Unlimited & Value