Problems connecting Asus DSL-N66U
Can somebody please help save my sanity....
I have bought a DSL-N66U as a replacement for the standard PN Openreach modem and technicolor router as senior management was complaining about the wifi coverage (we live on a 200yr old house with 2ft thick stone walls) and the fact that with the Asus you could put various time and other controls on the kids' access to the internet.
I have established that we have FTTC and so I got the DSL version which is ADSL and VDSL capable. I have though struggled to get the damn thing setup. Going through the quick setup process the first problem is on the pulldown menu for countries and ISP providers the only one for the UK is BTinfinity or not not listed. I've tried both options but both seem to lead up the same blind alley namely the installation completes but at the installation map on the Asus wizard it shows no internet connection as it it unable to contact the remote server. I've checked the user name and password, I've tried varying the authentication method between CHAP and auto (whatever that means as my old connection setting showed it was CHAP) but all to no avail.
I can connect my netbook to the new box OK although that too shows no internet access.
I've now bounced back and forward between the new box and the old two checking various forum posts and other support pages but I've run out of ideas as well as feeling that I'm way out of my depth technically as I haven't a clue what half these various abbreviations stand for without resorting to good old Wikipedia.
My guess is that it is something to do that screen which lists countries and ISP providers but it is only a guess. Any help offered would be very gratefully received.
I have bought a DSL-N66U as a replacement for the standard PN Openreach modem and technicolor router as senior management was complaining about the wifi coverage (we live on a 200yr old house with 2ft thick stone walls) and the fact that with the Asus you could put various time and other controls on the kids' access to the internet.
I have established that we have FTTC and so I got the DSL version which is ADSL and VDSL capable. I have though struggled to get the damn thing setup. Going through the quick setup process the first problem is on the pulldown menu for countries and ISP providers the only one for the UK is BTinfinity or not not listed. I've tried both options but both seem to lead up the same blind alley namely the installation completes but at the installation map on the Asus wizard it shows no internet connection as it it unable to contact the remote server. I've checked the user name and password, I've tried varying the authentication method between CHAP and auto (whatever that means as my old connection setting showed it was CHAP) but all to no avail.
I can connect my netbook to the new box OK although that too shows no internet access.
I've now bounced back and forward between the new box and the old two checking various forum posts and other support pages but I've run out of ideas as well as feeling that I'm way out of my depth technically as I haven't a clue what half these various abbreviations stand for without resorting to good old Wikipedia.
My guess is that it is something to do that screen which lists countries and ISP providers but it is only a guess. Any help offered would be very gratefully received.
Quote I also plan to call Asus tech support to see if i can get them to help
Good luck! I happily use the RT-56U connected to my BT modem & have no problems whatsoever. However, in the early days I did try calling tech support over a small problem, I might as well have saved my breath.
The online forum, however, is excellent.
http://vip.asus.com/forum/topic.aspx?board_id=11&model=DSL-N66U&SLanguage=en-us