Problem with connecting to webpages
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Problem with connecting to webpages
23-07-2009 8:22 PM
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I wondered if anyone has any suggestions as to why when I try and connect to a web page I sometimes can't and it comes up saying internet explorer can't connect to web page. If I refresh the page it usually works after a few seconds. The router is still connected so it can't be the broadband that's gone down?.
Its odd but this has only happened the last couple of days since we changed our home phone to plus net could there be a connection? also a couple of days ago we did a download of an update for internet explorer could it be that? Any suggestions and how do I stop it happening as its a bit annoying.
Thanks
Re: Problem with connecting to webpages
24-07-2009 6:56 AM
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Re: Problem with connecting to webpages
24-07-2009 9:07 AM
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Hopefully someone can help now its in the right place.
Re: Problem with connecting to webpages
24-07-2009 9:39 AM
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I am not sure what the cause of this is.
Normally the first culprit could be DNS lookup but the Plusnet DNS servers seem to be behaving themselves at the moment.
Can you post the results of this - open a commend prompt (start, run then type CMD and return) then type - ipconfig /all - note the space before /
This is the bit we need
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 184556109
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-0F-2A-81-41-00-1A-4D-59-68-29
DNS Servers . . . . . . . . . . . : 208.67.222.222
208.67.220.220
NetBIOS over Tcpip. . . . . . . . : Enabled
Re: Problem with connecting to webpages
24-07-2009 9:56 AM
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DHCP Server . . . . . . . . . . . : 192.168.2.1
DNS Servers . . . . . . . . . . . : 192.168.2.1
NetBIOS over Tcpip. . . . . . . . : Enabled
Re: Problem with connecting to webpages
24-07-2009 10:03 AM
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Which operating system are you using
Re: Problem with connecting to webpages
24-07-2009 10:09 AM
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Quote from: Bob
Quote from: adriantribe Just had another period of no lookup ability, during which time I did an ipconfig /all. The relevant part
of the results showed:
Ethernet adapter Wireless Network Connection:
Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : Intel(R) PRO/Wireless 3945ABG Network Connection
Physical Address. . . . . . . . . : 00-1F-3C-97-78-99
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.2
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
Lease Obtained. . . . . . . . . . : 17 July 2009 22:35:47
Lease Expires . . . . . . . . . . : 18 July 2009 22:35:47
So I checked on the router instead, which showed that the DNS servers were set to:
Primary DNS Server 212.159.6.10
Secondary DNS Server 212.159.6.9
As per the discussion between jelv and Oldjim that suggests that your leaving it up to your router to act as a DNS server for your local machines. I'd try specifying your DNS server addresses explicitly in the TCP/IP properties of your network connection.
Re: Problem with connecting to webpages
24-07-2009 10:27 AM
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Quote from: Oldjim I think that is the cause of the problem.
Which operating system are you using
Windows Vista
Re: Problem with connecting to webpages
24-07-2009 10:46 AM
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Click on View Status then properties then Internet Protocol Version 4 then properties - finally see my post above with a quote from Bob
Re: Problem with connecting to webpages
24-07-2009 12:18 PM
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Most routers can't handle IPv6 requests and PN don't have IPv6 DNS servers so there's no point having it enabled in most cases. (IIRC Vista will try an IPv6 lookup before it tries a normal IPv4 lookup if IPv6 is enabled.)
Re: Problem with connecting to webpages
24-07-2009 2:49 PM
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Re: Problem with connecting to webpages
24-07-2009 3:00 PM
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Re: Problem with connecting to webpages
24-07-2009 3:03 PM
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Re: Problem with connecting to webpages
24-07-2009 3:04 PM
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Re: Problem with connecting to webpages
24-07-2009 3:09 PM
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DHCP Server . . . . . . . . . . . : 192.168.2.1
DNS Servers . . . . . . . . . . . : 212.159.13.49
212.159.13.150
NetBIOS over Tcpip. . . . . . . . : Enabled
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