Problem on lo0-central10.ptn-ag01.plus.net -Solved itself after 50 minutes

[#1]

Seeing 100% packet lose on a pathping to bbc.co.uk on ptn-ag01
           Source to Here   This Node/Link
Hop  RTT    Lost/Sent = Pct  Lost/Sent = Pct  Address
 0                                           giga3570k [192.168.1.251]
                               0/ 100 =  0%   |
 1  ---     100/ 100 =100%   100/ 100 =100%  lo0-central10.ptn-ag01.plus.net [195.166.128.190]
                               0/ 100 =  0%   |
 2    7ms     0/ 100 =  0%     0/ 100 =  0%  link-a-central10.ptn-gw01.plus.net [212.159.2.128]
                               0/ 100 =  0%   |
 3    7ms     0/ 100 =  0%     0/ 100 =  0%  xe-5-2-0.ptw-cr01.plus.net [212.159.0.104]
                             100/ 100 =100%   |
 4  ---     100/ 100 =100%     0/ 100 =  0%  kingston-gw.thdo.bbc.co.uk [212.58.239.6]

[#2]

And now it has cleared after I first saw it at 08:20.
Weird
Although the RTT is high at 57ms
1  57ms    0/ 100 =  0%    0/ 100 =  0%  lo0-central10.ptn-ag01.plus.net [195.166.128.190]
                              0/ 100 =  0%  |

[#3]

Really sorry to hear you've had problems with one of our gateways.
I can't see any issues on our graphing which shows any issues. I'm glad it's sorted itself out now though.
Please let us know if you have any further issues and we'll take another look for you.

[#4]

@ georgelnx
What did your TBB ping graph look like then?

[#5]

@AndyH

The peaks are happening whilst I was running speedtests at BTW, speedtest.net and thinkbroadband just to make sure I was getting a realistic picture. Line speed has improved since but this looks like the same old problem back again.