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Problem everyday

kevinneilldsl
Grafter
Posts: 127
Registered: 08-03-2012

Problem everyday

Hi.. i'm having a problem this has become a daily problem now..my Speeds drop everyday! i Do PS3 internet connection tests every morning ( i only have a PS3) i use to have no problem atall was getting over 3.0  mbps. daily Gaming was Lag free downloading also Fast. Now my problem is this has been happening last 4 days now.. I Do PS3 connection test and I'm getting a poor 1.5 mbps sometimes 1.1 everything just seems slow.. anyways it takes about 2 restarts on my router for my speeds to be normal.. Can anyone help me fix this frustrating problem?
Thanks.. my PS3 internet connection Test is given me 3.1 mbps but was 1.8  mbps few hours ago! hopefully it stays that way!
11 REPLIES
Community Gaffer
Community Gaffer
Posts: 5,186
Thanks: 512
Fixes: 5
Registered: 04-04-2007

Re: Problem everyday

Did you reboot the router between the 3.1 speed test and the 1.8 test?
Kelly Dorset
Broadband Service Manager
kevinneilldsl
Grafter
Posts: 127
Registered: 08-03-2012

Re: Problem everyday

Yeah.. just did another Test it's 3.3 now
kevinneilldsl
Grafter
Posts: 127
Registered: 08-03-2012

Re: Problem everyday

I've been downloading Tv shows at a fast speed now.. Just hope it stays 3.0 or above now
Community Gaffer
Community Gaffer
Posts: 5,186
Thanks: 512
Fixes: 5
Registered: 04-04-2007

Re: Problem everyday

Need to know what gateway you are on when you are getting slow speeds.
Kelly Dorset
Broadband Service Manager
kevinneilldsl
Grafter
Posts: 127
Registered: 08-03-2012

Re: Problem everyday

Whats that? How do i find it?
Community Gaffer
Community Gaffer
Posts: 5,186
Thanks: 512
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Registered: 04-04-2007

Re: Problem everyday

http://usertools.plus.net/@gateway/
Kelly Dorset
Broadband Service Manager
kevinneilldsl
Grafter
Posts: 127
Registered: 08-03-2012

Re: Problem everyday

When i'm getting low speeds should i post my Gateway here?
Thanks.
Community Gaffer
Community Gaffer
Posts: 5,186
Thanks: 512
Fixes: 5
Registered: 04-04-2007

Re: Problem everyday

Yeah. and if you reboot and get good speeds, the gateway you are now on.
Kelly Dorset
Broadband Service Manager
Community Veteran
Posts: 26,688
Thanks: 911
Fixes: 10
Registered: 10-04-2007

Re: Problem everyday

You don't need to reboot to change gateway. Go in to the router interface and tell it to disconnect. Leave it a moment or two and then reconnect. This method is STRONGLY recommended as there is no danger of the exchange seeing it as a unstable line and slowing your line to make it stable which is the risk if you just reboot.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
Community Gaffer
Community Gaffer
Posts: 5,186
Thanks: 512
Fixes: 5
Registered: 04-04-2007

Re: Problem everyday

Good point Jelv.
Kelly Dorset
Broadband Service Manager
kevinneilldsl
Grafter
Posts: 127
Registered: 08-03-2012

Re: Problem everyday

Got cha jelv thanks