Pro Add On

[#1]

I recently added the Pro add-on to my account but it looks as though the new profile hasn't been applied.  Downloads from the likes of eset.co.uk and Adobe are running at 25KB/s till 10ish when they increase to approx double the speed.  This seems to be in line with the speed profile shown for Extra (which is the product the add-on is applied to).  With Pro I should be getting line speed for downloads.
Could someone possibly take a look to see if things look right at your end?

[#2]

I reported a problem when I added this to Extra but so far Plusnet are not accepting there is a problem, they keep saying it kicks in immediately. Try each of these in turn to see if any of them kick it in to life:

Disconnect/reconnect

If you took part in the IPSC trial and can log in with plusdsl2.net log in as that and then back to your normal login (that did the trick for me)

Set the router login name to something wrong and attempt to connect. Then set it back to normal and connect.

Disconnect for 20 minutes

[#3]

I've tried disconnecting/reconnecting several times but to no avail!
I didn't take part in the trial so that's not an option.
I'll give the other two things a go and see if I get anywhere!

[#4]

HI Paul03,
Looks like you're on the right profile now.
Jojo

[#5]

Many thanks Jo. 
I've got two PCs that I'm currently rebuilding and downloading updates and reinstalling stuff was getting to be painful (I'd upgraded to Pro because I knew this was going to be happening).
Hopefully it'll be less painful this evening 
Many thanks again.