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Power cut = slower speed

Infinity
Seasoned Pro
Posts: 5,987
Thanks: 255
Fixes: 3
Registered: 19-06-2011

Power cut = slower speed

I am on the basic 10Gb Plusnet Value Broadband.
I regularly achieved download speeds of 17mb/s after my first 10 days on PlusNet.
(I am only 466 metres from exchange)
After my first power cut a couple of months back, the speed reduced to 14.95mb/s average for two months.
It never achieved the initial high speed.
Just had another power cut, only 5 minutes, but again speed reduced after power restored, to 13.15mb/s
Whilst still happy at the high speeds  will my speed gradually increase ?
Can I force a new 10 day trial to increase speeds again to my initial 17mb/s ?
12 REPLIES
jojopillo
Grafter
Posts: 9,786
Registered: 16-06-2010

Re: Power cut = slower speed

Hi PlusComUK,
Looks like your profile has gone back up to 16000 now.
Jojo Smiley
Community Veteran
Posts: 5,472
Thanks: 292
Fixes: 4
Registered: 11-08-2007

Re: Power cut = slower speed

Being out in the countryside, I get almost daily brief power cuts  Angry  the best answer is to buy yourself an uninterruptable power supply ('UPS') for your router to stop your line dropping  Kiss
Infinity
Seasoned Pro
Posts: 5,987
Thanks: 255
Fixes: 3
Registered: 19-06-2011

Re: Power cut = slower speed

Quote from: Joanne
Hi PlusComUK,
Looks like your profile has gone back up to 16000 now.
Jojo Smiley

Now getting 14.94mb/s, as before power cut.
I didn't lose that much speed, still very good, more concerned about losing Internet during power cut !!
I am using mains powered iMac desktop, no portable, otherwise I would power router off DC PSU, low consumption.
Infinity
Seasoned Pro
Posts: 5,987
Thanks: 255
Fixes: 3
Registered: 19-06-2011

Re: Power cut = slower speed

My Download speed today is back up high, at 17.11mb/s, not had that since just before my first (of two) power cuts which lasted a few hours.

Gradually climbing



(I am only 466 metres from exchange)
Copper, not fibre
Infinity
Seasoned Pro
Posts: 5,987
Thanks: 255
Fixes: 3
Registered: 19-06-2011

Re: Power cut = slower speed

jojopillo
Grafter
Posts: 9,786
Registered: 16-06-2010

Re: Power cut = slower speed

Quote from: PlusComUK
17.88Mb/s now. Will I get 18+Mb/s ?
Possible but 17.88 isn't bad Smiley
Infinity
Seasoned Pro
Posts: 5,987
Thanks: 255
Fixes: 3
Registered: 19-06-2011

Re: Power cut = slower speed

Quote from: PlusComUK
Eight days since power cut, BT still adjusting line ?
17.88Mb/s now. Will I get 18+Mb/s ?

YES !!  YES !!  YES !!  
( To quote Meg Ryan )


I've just chained my iMac to my desk .....
Infinity
Seasoned Pro
Posts: 5,987
Thanks: 255
Fixes: 3
Registered: 19-06-2011

Re: Power cut = slower speed

OMG
This morning, after a hefty overnight session, everything was soooooooooooo slow.
(BBC iPlayer downloads 10gb) and many other tabs open at the same time during the night.

Panic ............
I remembered what I had to do from a while back.
I closed Camino (iMac) and rebooted the Browser
Phew

So if your Broadband suddenly slows, try a Browser re-boot (Or computer)
Infinity
Seasoned Pro
Posts: 5,987
Thanks: 255
Fixes: 3
Registered: 19-06-2011

Re: Power cut = slower speed

Received the "loss of BB" email...
Service: Broadband
Posted: Wed, Dec 14 2011 at 13:04:40
Subject: Planned Broadband Network Maintenance - Thursday 15th December Midnight-7.00am
Received the "potential slow BB speeds" email...
Service: Broadband
Posted: Thu, Dec 15 2011 at 17:44:58
Subject: Slow broadband speeds and performance problems (69550/122974) - UPDATE
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Yes, I couldn't access PN BB overnight, miserable few hours !!
(Had to get my backup Dongle out)
And when I could access PN BB 7:30am ish,  my speed was abysmal, as predicted by PN, around 2mb/s
So I did the unplug router thing for 20 mins (not sure whether this was to unplug power, or BT connection, so I did both)
After re-connection, speed was 11mb/s, oh oh, 10 days of slow speeds I thought.
Anyway, within an hour, my speed was back up to it's more normal 14.9mb/s.
This Sunday evening, when speeds are normally a little slower, I measured at 16.38mb/s, and that's with increased Internet shopping traffic.
anniesboy
Grafter
Posts: 385
Thanks: 2
Registered: 06-01-2011

Re: Power cut = slower speed

rodtrotter
Grafter
Posts: 113
Registered: 01-11-2011

Re: Power cut = slower speed

I get 2.22 download with a ping of 54 and only 0.36 upload so think yourself very lucky get them speeds
Infinity
Seasoned Pro
Posts: 5,987
Thanks: 255
Fixes: 3
Registered: 19-06-2011

Re: Power cut = slower speed

I do live only 466 metres from my local exchange.
Most of the time the speed doesn't really matter, mostly browsing, RSS & emails.
I don't download music or films, but it does come in handy for my almost nightly BBC iPlayer downloads.