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Postini "Approve Senders"
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Postini "Approve Senders"
02-10-2008 9:13 PM
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I must be missing something simple... but I've got two Plusnet accounts, both have spam filtering set to quarantine.
In one, when I log into Postini, there's a settings menu ("My Settings") where I can whitelist/blacklist, change my password etc.
In the other account, this menu does not exist. It's normally to the left of Log Out.
Any ideas? Very odd....
In one, when I log into Postini, there's a settings menu ("My Settings") where I can whitelist/blacklist, change my password etc.
In the other account, this menu does not exist. It's normally to the left of Log Out.
Any ideas? Very odd....
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Re: Postini "Approve Senders"
02-10-2008 9:48 PM
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You shouldn't have access to the settings menu. Have a look at the post here, in particular...
Quote from: Bob Problem 50947 Existing customers can access Quarantine settings - We have identified that one of the original batches moved to the Postini platform, were not processed correctly. To fixed this would involve a complete overhaul of the existing hierarchy so we've decided to deal with these on a case by case basis. The problem is not really to the detriment of the customer.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Message 2 of 3
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Re: Postini "Approve Senders"
03-10-2008 8:41 AM
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Ah, OK, that explains it.
Thanks.
Thanks.
Message 3 of 3
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