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Possible to increase 60GB Limit?

Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: Possible to increase 60GB Limit?

We'll pick it up in the morning.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
goldenfibre
Seasoned Pro
Posts: 3,287
Thanks: 197
Fixes: 12
Registered: ‎01-06-2010

Re: Possible to increase 60GB Limit?

Cheers as I don't want BT to Modify my line by mistake! It only just from 60GB to 120GB usage allowance!
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: Possible to increase 60GB Limit?

There was an order to uncap your already uncapped upload, but that's simply due to the way the account change was placed. We've cancelled it now so there shouldn't be any changes to your line.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
goldenfibre
Seasoned Pro
Posts: 3,287
Thanks: 197
Fixes: 12
Registered: ‎01-06-2010

Re: Possible to increase 60GB Limit?

Many thanks Chris  Smiley
tudou
Grafter
Posts: 32
Registered: ‎05-04-2011

Re: Possible to increase 60GB Limit?

Okay thanks for the answers guys. Basically boils down to £20/m for 120 GB. Unfortunately, as a competitor is offering unlimited usage for £15/m, that looks a bit more attractive.  Undecided
goldenfibre
Seasoned Pro
Posts: 3,287
Thanks: 197
Fixes: 12
Registered: ‎01-06-2010

Re: Possible to increase 60GB Limit?

Chris is my 60GB to 120GB still go ahead without any change to my line modify ?
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: Possible to increase 60GB Limit?

We stopped any modify orders on your line and the change to the 120GB product will happen on your next billing date.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
LukeAger
Grafter
Posts: 121
Thanks: 5
Registered: ‎15-02-2012

Re: Possible to increase 60GB Limit?

Hi tudou. With Fibre not being available on your line It could be worth giving the Customer Options Team a call on 08451406002 to see if there is anything more that can be done. If you are anticipating having guests over for a few months we may be able to work out something that may be more suitable rather you needing to go elsewhere.
ctech500
Grafter
Posts: 255
Registered: ‎06-08-2007

Re: Possible to increase 60GB Limit?

I was just wondering is the 120Gb option available to those who want to keep their legacy products?
Oldjim
Resting Legend
Posts: 38,460
Thanks: 787
Fixes: 63
Registered: ‎15-06-2007

Re: Possible to increase 60GB Limit?

Nope as the 120GB option is temporary fix (hence under the trials section) and changes your product