cancel
Showing results for 
Search instead for 
Did you mean: 

Possible profile mismatch?

HughA
Grafter
Posts: 142
Registered: ‎30-07-2011

Possible profile mismatch?

My speeds seem a bit down at the moment.  Speed tests show a download of about 2.74 Mbps whereas I normally get about 3Mbps. 
BT test shows a profile of 3.13 Mbps so something isn't quite right.  Router is plugged in to master socket and connected to my PC by Internet.
I'd be grateful if a Plusnet support person could have a look please.
BT test results attached
1 REPLY
HughA
Grafter
Posts: 142
Registered: ‎30-07-2011

Re: Possible profile mismatch?

Problem sorted now.  Just needed to disconnect and reconnect session.