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Possible line fault, internet keeps going off at router

JR16
Hooked
Posts: 7
Fixes: 1
Registered: ‎01-06-2016

Possible line fault, internet keeps going off at router

Hello,

 

As above, how do I get someone to check the line?

3 REPLIES 3
Baldrick1
Moderator
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Registered: ‎30-06-2016

Re: Possible line fault, internet keeps going off at router

@JR16 

Use the text bot: See  https://www.plus.net/help/report-a-problem/

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jab1
The Full Monty
Posts: 22,706
Thanks: 7,927
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Registered: ‎24-02-2012

Re: Possible line fault, internet keeps going off at router

What service are you using - ADSL/FTTC/FTTP, and which router? Have you checked the error logs for a clue as to what may be happening?

 

John
JR16
Hooked
Posts: 7
Fixes: 1
Registered: ‎01-06-2016

Re: Possible line fault, internet keeps going off at router

Sorry, it was a rubbish post, lacking any detail. Thankfully it’s working now, it was a BT engineer mucking about with the line as i thought.