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Portal problems?

Community Veteran
Posts: 26,695
Thanks: 918
Fixes: 10
Registered: 10-04-2007

Portal problems?

Trying to visit the portal, Firefox was telling me
Quote
Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

I'm now getting a portal error page:
Quote
We were unable to complete your requested action. This may be the result of a temporary fault.
Please try again in a few minutes.

What's going on?
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
10 REPLIES
Superuser
Superuser
Posts: 2,835
Thanks: 543
Fixes: 5
Registered: 06-04-2007

Re: Portal problems?

Working for me from work (Non PN connection).  Was already logged in when I tried.
Phil
paulby
Grafter
Posts: 1,619
Registered: 26-07-2007

Re: Portal problems?

Getting the same message here - have to click on the reqired link a few times before the correct page shows.  (At home on a PN connection @ 1100 am)
Community Veteran
Posts: 26,695
Thanks: 918
Fixes: 10
Registered: 10-04-2007

Re: Portal problems?

Still getting the same error.
<!-- I1BsQXdqvZuAu%2FpxdQKJMg%3D%3D --> if that helps.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
Simon_M
Grafter
Posts: 685
Registered: 05-04-2007

Re: Portal problems?

I had the same problem - in the middle of signing up a new customer over a VNC link to their PC.
Very embarrassing!
Seems ok again now & it didn't frighten her off - order now completed.
Superuser
Superuser
Posts: 2,835
Thanks: 543
Fixes: 5
Registered: 06-04-2007

Re: Portal problems?

Worked for me with
<!-- I1BsQXdqvZuRgJTgZW8KdA%3D%3D -->
Then failed with same message on
<!-- I1BsQXdqvZuAu%2FpxdQKJMg%3D%3D -->
Phil
Community Veteran
Posts: 26,695
Thanks: 918
Fixes: 10
Registered: 10-04-2007

Re: Portal problems?

It's just failed for me on
<!-- I1BsQXdqvZuRgJTgZW8KdA%3D%3D -->
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
Community Veteran
Posts: 3,789
Registered: 08-06-2007

Re: Portal problems?

Currently hanging on ...Loading.......
No content in the page
B
James
Grafter
Posts: 21,036
Registered: 04-04-2007

Re: Portal problems?

Hi guys,
We're aware, P1 raised, Service Status on route.
Thanks for the heads up.
Community Veteran
Posts: 26,695
Thanks: 918
Fixes: 10
Registered: 10-04-2007

Re: Portal problems?

Is it specific servers? Do you want us to post any further server ID's?
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
Community Gaffer
Community Gaffer
Posts: 17,663
Thanks: 656
Fixes: 162
Registered: 05-04-2007

Re: Portal problems?

We think it's only 1 or 2 of the servers, I've managed to replicate the same ID's as in this post already.
P1 on the portal
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff