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Portal problem

Mand
Grafter
Posts: 5,560
Thanks: 2
Registered: ‎05-04-2007

Re: Portal problem

Hi there,
The problem has been assigned to a developer so should be being worked on. Said developer is out of the office at the moment as he was here at midnight for a rollout, so I'll need to wait until tomorrow to get a full update for you.
Thanks for your continued patience on this one guys.
Saturn
Grafter
Posts: 742
Thanks: 2
Registered: ‎30-07-2007

Re: Portal problem

Thanks Mand. Look forward to the update.
toby1
Grafter
Posts: 27
Registered: ‎05-04-2007

Re: Portal problem

Hi Mand,
I'm still 'patiently' awaiting your promised update on this one.  Tongue
Any news yet?
Mand
Grafter
Posts: 5,560
Thanks: 2
Registered: ‎05-04-2007

Re: Portal problem

Apologies, this is being worked on, and should hit testing today. This means if it passes it will roll out tomorrow. Smiley
Saturn
Grafter
Posts: 742
Thanks: 2
Registered: ‎30-07-2007

Re: Portal problem

Rolled out or rolled under?  No change here yet  Undecided
Mand
Grafter
Posts: 5,560
Thanks: 2
Registered: ‎05-04-2007

Re: Portal problem

Hi there,
This is still going through testing, as we had a couple of priority problems to sort which took precedence I'm afraid.
toby1
Grafter
Posts: 27
Registered: ‎05-04-2007

Re: Portal problem

Is there any progress on this?
The problem still remains from my side.  Huh
Mand
Grafter
Posts: 5,560
Thanks: 2
Registered: ‎05-04-2007

Re: Portal problem

Hi,
I'm chasing this now, I'll see if we can get this rolled out today.
Saturn
Grafter
Posts: 742
Thanks: 2
Registered: ‎30-07-2007

Re: Portal problem

I guess no roll out again  Sad
Mand
Grafter
Posts: 5,560
Thanks: 2
Registered: ‎05-04-2007

Re: Portal problem

Unfortunately not. Sad
We're very short-staffed in our QA department at the moment, so only priority problem fixes will get rolled today.
I'll do what I can to get this rolled out early next week.
Kelly
Hero
Posts: 5,497
Thanks: 380
Fixes: 9
Registered: ‎04-04-2007

Re: Portal problem

Saturn>  Sorry!  It's my team that is holding this up.    Embarrassed
Kelly Dorset
Ex-Broadband Service Manager
Saturn
Grafter
Posts: 742
Thanks: 2
Registered: ‎30-07-2007

Re: Portal problem

Kelly >  I appreciate your willingness to hold your hand up. 
It's a frustrating little bug and after nearly 2 months another few days will make little difference. I'm just keen to ensure it doesn't get forgotten.  Wink
Mand
Grafter
Posts: 5,560
Thanks: 2
Registered: ‎05-04-2007

Re: Portal problem

Don't worry, we certainly haven't forgotten about it (the developer will vouch for me on this one, I've been bugging him for about a month now ;)).
Kelly
Hero
Posts: 5,497
Thanks: 380
Fixes: 9
Registered: ‎04-04-2007

Re: Portal problem

for reference, this is problem:47024
Kelly Dorset
Ex-Broadband Service Manager
Saturn
Grafter
Posts: 742
Thanks: 2
Registered: ‎30-07-2007

Re: Portal problem

Kelly > What's the significance of you posting the problem number?  Does this mean it's in work?
It's now exactly 2 months since this problem arose for me. What's the difficulty, it was due for testing a week ago!  Huh