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Portal down? (25/8)

Moderator
Moderator
Posts: 17,529
Thanks: 1,078
Fixes: 126
Registered: 11-01-2008

Portal down? (25/8)

Was OK earlier, can't seem to connect to it now - anyone else seeing this?
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11 REPLIES
cactusj
Dabbler
Posts: 18
Registered: 25-12-2013

Re: Portal down? (25/8)

Yeah, it says my username and password is incorrect - is this the same for you?
Community Veteran
Posts: 3,186
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Registered: 31-07-2007

Re: Portal down? (25/8)

working here but slowly but login is failing, Invalid username or password. Please try again.
21cn on pcl-ag01
edit: just logged into the website ftp sever, so my pw/name is working there
Unvalued customer since 2001 funding cheap internet for others / DSL/Fibre house move 24 month regrade from 8th May 2017
Moderator
Moderator
Posts: 17,529
Thanks: 1,078
Fixes: 126
Registered: 11-01-2008

Re: Portal down? (25/8)

Just tried to refresh  and it's coming up totally blank on any page I've bookmarked.
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intravone
Dabbler
Posts: 19
Registered: 03-08-2007

Re: Portal down? (25/8)

same here can't login to the portal
says incorrect login and password
Moderator
Moderator
Posts: 25,988
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Registered: 14-04-2007

Re: Portal down? (25/8)

Tried a Force9 and a Plusnet account and failing authentication on both.

Customer and Forum Moderator.

acarneiro
Grafter
Posts: 100
Registered: 20-03-2012

Re: Portal down? (25/8)

Oh, good.... Glad it's not just me. Was wondering if my acount had been hacked and teh password changed or something....
SpendLessTime
Aspiring Hero
Posts: 2,379
Thanks: 586
Fixes: 53
Registered: 21-09-2009

Re: Portal down? (25/8)

Sad
Plusnet account and cannot log into the portal either, saying incorrect login and password.
Community Veteran
Posts: 38,407
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Registered: 15-06-2007

Re: Portal down? (25/8)

Login failed
Community Veteran
Posts: 3,186
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Registered: 31-07-2007

Re: Portal down? (25/8)

login is working again for me
Unvalued customer since 2001 funding cheap internet for others / DSL/Fibre house move 24 month regrade from 8th May 2017
Community Gaffer
Community Gaffer
Posts: 12,996
Thanks: 771
Fixes: 70
Registered: 04-04-2007

Re: Portal down? (25/8)

We had a problem with a couple of our back-end portal servers around that time that I suspect was related (ref: 82623).

Bob Pullen
Plusnet Products Team
If I've been helpful then please give thanks ⤵

Moderator
Moderator
Posts: 17,529
Thanks: 1,078
Fixes: 126
Registered: 11-01-2008

Re: Portal down? (25/8)

thanks bob Smiley
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