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Port Forwarding Help - CCTV

Michael995
Newbie
Posts: 2
Registered: ‎07-12-2015

Port Forwarding Help - CCTV

Hi
I am hoping somebody can help me, I need to open two ports on my router, these are 9000 and 80, I am struggling to do this.
Basically I have a cctv system that is connected to my router, if I am on the wifi network I can view the CCTV on my phone, if I am on any other wifi or 4g network it does not connect to the DVR, I am guessing I haven't opened the ports correctly.
Could somebody offer some help please, plusnet technical support have told me they don't support port forwarding!
Thanks
3 REPLIES 3
aesmith
Pro
Posts: 629
Thanks: 80
Fixes: 4
Registered: ‎26-09-2015

Re: Port Forwarding Help - CCTV

What router do you have, the process will be different between models?
Michael995
Newbie
Posts: 2
Registered: ‎07-12-2015

Re: Port Forwarding Help - CCTV

It's the 2704n.
MisterW
Superuser
Superuser
Posts: 14,709
Thanks: 5,499
Fixes: 393
Registered: ‎30-07-2007

Re: Port Forwarding Help - CCTV

You might find this thread http://community.plus.net/forum/index.php/topic,137629.0.html useful

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.