Poorly slow

[#1]

I have had to switch off my modem router each night as I had a child in my small room ,there was no problem connecting in the morning but it was mostly at a slower speed and I have had to switch on and off to improve that, consequently I have lost my internet speed such as it was , I know I can get a higher speed , but feel there is something wrong, but not at my end I have raised a fault ,but fear the automated system does not work and get little response after asking loads of questions My figures are here, any help  or constructive observations appreciated . My Dsl connection rate has been  from 1280 to 1400

 
System Up Time 35:32:42
Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
WAN PPPoA 127996 172109 0 174 1408 35:32:11
LAN 10M/100M 177479 135882 0 1444 204 35:32:39
WLAN 11M/54M 5849 0 0 8 0 35:32:29

ADSL Link Downstream Upstream
Connection Speed 1184 kbps 448 kbps
Line Attenuation 63 db 15.5 db
Noise Margin 8 db 11 db






 

   
Test1 comprises of Best Effort Test:  -provides background information.
    Your DSL connection rate: 1184 kbps(DOWN-STREAM),  448 kbps(UP-STREAM)
    IP profile for your line is - 1000 kbps
    Actual IP throughput achieved during the test was - 420 kbps
If you wish to discuss these results please contact your ISP.
If you are experiencing problems with specific applications, servers or websites please contact your ISP for assistance.
Your test has completed please close this window to exit the performance tester.

 
     

[#2]

Hiya,
Can you try rebooting your router and trying again?
It looks like you've recently been moved back from 500Kbps to 1000Kbps IP Profile from BT.

[#3]

The line failed and then rebooted by itself at around 400 and I have disconnected a couple of times and have 1056  and this has been much better in the past, but download speed now 358 !!! Is it best to reboot or just pull the telephone plug ?? Thanks

[#4]

If you synced at around 400 it's likely BT have lowered your IP profile (which will restrict your throughput).
If you run a BT speedtest again it will tell you for sure - or you could see what it says here - you'll need your PN login.
If it has been lowerd from the 1000kbps you had before it can take up to 3 days to go up again (provided that you maintain your 1056 sync you'll get a profile of 750).
However, if it keeps happening, it would be worth checking out your phone wiring etc. (is there a filter in every socket with a phone/fax/answer machine/Sky box pluged in?) You may also need to test at the master socket by removing the bottom half and plugging your modem into the test socket revealed behind (if you don't have the new type then remove all extension wiring and phones and plug directly into your master socket).
For a full explanation see here.
This is also worth a read.

[#5]

Well this is a little better but my profile has been reduced to 700 while my sync speed is better, I am always tempted to pull the phone wire out to look for a higher sync speed , or should I just leave for a few days    Test1 comprises of Best Effort Test:  -provides background information.
    Your DSL connection rate: 1152 kbps(DOWN-STREAM),  448 kbps(UP-STREAM)
    IP profile for your line is - 750 kbps
    Actual IP throughput achieved during the test was - 678 kbps
NETGEAR Router Statistics

 
System Up Time 02:05:08
Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
WAN PPPoA 8624 11329 0 756 4285 00:49:30
LAN 10M/100M 192279 232520 0 7220 6355 02:05:04
WLAN 11M/54M 666 0 0 15 0 02:04:54

ADSL Link Downstream Upstream
Connection Speed 1152 kbps 448 kbps
Line Attenuation 63 db 15.5 db
Noise Margin 9 db 10 db

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I have done much better and wonder if some newly connected  lines just down the road may have caused caused it as I am a fairway from the exchange
Thanks

[#6]

Well this is what it was like last August  -------------              ADSL Link Downstream Upstream
Connection Speed 1600 kbps 448 kbps
Line Attenuation 63 db 15.5 db
Noise Margin 6 db 11 db

Why not now ?

[#7]

Increased default noise margin - and with that line length it will never come down again

[#8]

So it must be all down hill then (Like Me ) Can you explain ?? why this should be ?  and point out the figures that indicate this and any steps i can take  Thanks

[#9]

Hiya,
There's a simple truth that you are right on the edge of being able to receive a broadband service at all.
I do completely understand that you did use to receive a higher speed service, but the chances are that the conditions in your area have changed, now meaning that your noise margin is higher.
We can get BT to investigate this for you, but chances are that if we get them to send an engineer, you'll be charged £144+VAT.
They will probably also refuse to drop your target noise margin based on the length of your telephone line.
The only thing I can really suggest is to try getting an iPlate or an ADSLNation Filtered Faceplate, which may help to reduce the amount of noise on your line.
I'm sorry that this isn't really great news, but unfortunately it's a fallback of trying to stretch the most out of a copper pair on an aging telephone network.

[#10]

Thank you ,but I already have a filtered face plate, I will see what happens I understand I have now got interleaving on so will not switch off the modem my 8 grandchildren have gone and my computer room no longer a bedroom. I wonder if I could try a fresh modem router ,any suggestions for the longish line Kind regards  E

[#11]

Quote

just pull the telephone plug ?

Dont ever do that - when your router powers down it sends a "dying gasp" message to the DSLAM.
Disconnect your router too many times - particulary in that way.. will cause the DLM to think your line is instable so it will increase your target SNR..  which will in turn reduce the maximum speed at which you can connect.

[#12]

Quote

ADSL Link Downstream Upstream Connection Speed 1152 kbps 448 kbps Line Attenuation 63 db 15.5 db Noise Margin 9 db 10 db

That sync speed looks about right for a 63dB line with a target SNR of 9dB.

Quote

I have done much better

I wonder if that was when you were on a 6dB profile?
As mentioned above its not impossible that the DLM may have increased your target SNR due to frequent disconnects.
Unless you can keep that line stable for a period of time, then as mentioned it may be a hard task to get a 63dB atten line reduced back down to 6dB

[#13]

How do I get this Profile reduced and what is it ? Thanks

[#14]

Seems to have disconnected this morning, now my speed is 238 down 370 up which seems the wrong way round and awful  My Netgear DG834 G v3 has software v4.01.28 would it be any advantage to upgrade this,with the latest 4.01.37 ,actually I,m half afraid to do so as it may be beyond my ability

[#15]

This looks worse than ever
   
Test1 comprises of Best Effort Test:  -provides background information.
    Your DSL connection rate: 1248 kbps(DOWN-STREAM),  448 kbps(UP-STREAM)
    IP profile for your line is - 750 kbps
    Actual IP throughput achieved during the test was - 210 kbps
If you wish to discuss these results please contact your ISP.
If you are experiencing problems with specific applications, servers or websites please contact your ISP for assistance.
Your test has completed please close this window to exit the performance tester.