Poor upload speed
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Poor upload speed
06-11-2016 1:07 AM
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I've recently just moved into a new build house and moved my service, I'm still in the 10 day period but getting poor upload of 0.4mbps, and potentially some packet loss from what people are telling me I sound like through VoIP services. Also having trouble with online gaming, I expected to be getting a better connection moving from an apartment building to a house 😔
Re: Poor upload speed
06-11-2016 9:50 AM
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What does the BT Number checker say for you?
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Poor upload speed
06-11-2016 10:32 AM
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Re: Poor upload speed
06-11-2016 10:35 AM
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it is possible that the upstream is capped at about 446kb/s - can you check the stats from the router
Re: Poor upload speed
06-11-2016 10:51 AM
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Re: Poor upload speed
06-11-2016 11:36 AM
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indeed it does - you could try Chat to get it uncapped
basically your order was placed incorrectly
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