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Poor service and why the help line should be renamed to the hold line
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Poor service and why the help line should be renamed to the hold line
04-02-2016 9:51 PM
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I'm new to plus net, and regret moving from BT!
The speed is snail mail
Anyone any idea what I can do?
The speed is snail mail
Anyone any idea what I can do?
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Re: Poor service and why the help line should be renamed to the hold line
05-02-2016 9:59 AM
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Read the sticky at the top of this forum - link http://community.plus.net/forum/index.php/topic,143835.0.html
Do the tests and post the results
Do the tests and post the results
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Re: Poor service and why the help line should be renamed to the hold line
08-02-2016 11:37 AM
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Your line has been disconnecting a lot:
This has caused the DLM equipment to make changes to try and stabilise the line, resulting in a more stable but slower connection.
Take a look at the troubleshooting here: http://www.plus.net/support/broadband/bbfaults/
And if you're still experiencing a problem you can report it to us here: https://faults.plus.net
This has caused the DLM equipment to make changes to try and stabilise the line, resulting in a more stable but slower connection.
Take a look at the troubleshooting here: http://www.plus.net/support/broadband/bbfaults/
And if you're still experiencing a problem you can report it to us here: https://faults.plus.net
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
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- Re: Poor service and why the help line should be r...