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Poor performance with Chromecast

chris42rose
Newbie
Posts: 1
Registered: 30-10-2016

Poor performance with Chromecast

Hi guys,

No general performance issues with ADSL broadband so far (switched a few weeks ago from BT) but since changing over, casting from Chrome or a phone to our Chromecast has been very unreliable (lots of lag and sometimes reducing down to unwatchably low resolution. These issues did not exist before changing to PlusNet,

As stated, general performance is absolutely fine and browsing not a problem.

Any ideas?

Chris

1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 12,751
Thanks: 106
Fixes: 32
Registered: 27-04-2007

Re: Poor performance with Chromecast

Hi there,

 

It sounds like WiFi may be the issue here. Please try following the advice shown here, specifically I would advise changing the router settings to connect to a different channel.

 

https://www.plus.net/help/broadband/getting-the-best-wifi-signal/

 

Let us know how you get on with that.

 

 

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team