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Poor Speed FTTC

jamesanstee
Grafter
Posts: 476
Thanks: 5
Registered: 20-04-2012

Poor Speed FTTC

Something clearly is not right with my FTTC service as speed is painfully slow pings are high changing gateway has not improved this quiet line test done and line clear so far openreach have done a DLM reset and swapped out the openreach modem as that was overheating but now the slow speed is worse than before .

1. Best Effort Test:  -provides background information.
Download Speed
14.85 Mbps

0 Mbps 64.8 Mbps
Max Achievable Speed
Download speedachieved during the test was - 14.85 Mbps
For your connection, the acceptable range of speedsis 12 Mbps-64.8 Mbps .
Additional Information:
IP Profile for your line is - 64.8 Mbps
2. Upstream Test:  -provides background information.
Upload Speed
6.13 Mbps

0 Mbps 20 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 6.13Mbps
Additional Information:
Upstream Rate IP profile on your line is - 20 Mbps
7 REPLIES
jamesanstee
Grafter
Posts: 476
Thanks: 5
Registered: 20-04-2012

Re: Poor Speed FTTC

FTTC Speed is getting beyond a joke now .

FAQ


1. Best Effort Test:  -provides background information.
Download Speed
9.32 Mbps

0 Mbps 64.8 Mbps
Max Achievable Speed
Download speedachieved during the test was - 9.32 Mbps
For your connection, the acceptable range of speedsis 12 Mbps-64.8 Mbps .
Additional Information:
IP Profile for your line is - 64.8 Mbps
2. Upstream Test:  -provides background information.
Upload Speed
5.79 Mbps

0 Mbps 20 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 5.79Mbps
Additional Information:
Upstream Rate IP profile on your line is - 20 Mbps
Olifran
Grafter
Posts: 132
Registered: 21-11-2011

Re: Poor Speed FTTC

Not as bad as my 5.5MB. DLM's a b*tch.
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: 13-07-2012

Re: Poor Speed FTTC

I've taken a look at your connection and there's certainly nothing showing that your speeds dropped that low.
I guess this is still over a wired connection?
jamesanstee
Grafter
Posts: 476
Thanks: 5
Registered: 20-04-2012

Re: Poor Speed FTTC

Still using a wired connection wireless is disabled on the router .
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: 13-07-2012

Re: Poor Speed FTTC

I can see Rich has a personal ticket regarding this, I'm going to have a chat with him and get this raised with our suppliers to see if we can spot anything.
jamesanstee
Grafter
Posts: 476
Thanks: 5
Registered: 20-04-2012

Re: Poor Speed FTTC

Speed seems to have come back up just done a new speed test and ip profile has increased but current line speed in my account still showing 70.6 .

1. Best Effort Test:  -provides background information.
Download Speed
63.14 Mbps

0 Mbps 71.12 Mbps
Max Achievable Speed
Download speedachieved during the test was - 63.14 Mbps
For your connection, the acceptable range of speedsis 12 Mbps-71.12 Mbps .
Additional Information:
IP Profile for your line is - 71.12 Mbps
2. Upstream Test:  -provides background information.
Upload Speed
12.59 Mbps

0 Mbps 20 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 12.59Mbps
Additional Information:
Upstream Rate IP profile on your line is - 20 Mbps
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: 13-07-2012

Re: Poor Speed FTTC

The updated delta report  for your line has just come through and your profile is now matching.