Poor Speed Copy of previous message
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Poor Speed Copy of previous message
13-08-2007 4:04 PM
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Lots of talk about speed and megabites , How about us poor users with 512 broadband how can we improve our speed with "probably dodgy" B.T lines . I would hapily change providers if my speed were to be doubled , but I supose it is down to the line conditions , but I do have close neighbours with other providers who do better and thats what I may do, any advice apreciated Regards E
Re: Poor Speed Copy of previous message
13-08-2007 4:44 PM
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Does your modem or router report line stats (read: line attenuation and SNR margin)? Also what does the BT Wholesale checker here say you should get?
You're currently on a fixed 512kbps service so you might benefit if we were to upgrade you to IPStream Max.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Poor Speed Copy of previous message
13-08-2007 6:01 PM
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Re: Poor Speed Copy of previous message
13-08-2007 9:19 PM
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System Up Time 05:12:39
Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
WAN PPPoA 7101 8373 0 62 403 05:11:14
LAN 10M/100M 8899 7746 0 417 74 05:12:35
WLAN 11M/54M 131 0 0 1 0 05:12:26
ADSL Link Downstream Upstream
Connection Speed 576 kbps 288 kbps
Line Attenuation 63 db 15.5 db
Noise Margin 14 db 17 db
These are my readings from my Netgear Router
Re: Poor Speed Copy of previous message
13-08-2007 9:22 PM
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Re: Poor Speed Copy of previous message
13-08-2007 9:52 PM
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The BT figure is just a guide/guess based on line length they have in their database but everyone's line is different.
Re: Poor Speed Copy of previous message
13-08-2007 10:37 PM
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Re: Poor Speed Copy of previous message
13-08-2007 10:45 PM
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Re: Poor Speed Copy of previous message
14-08-2007 10:48 AM
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System Up Time 00:10:03
Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
WAN PPPoA 763 685 0 544 767 00:08:19
LAN 10M/100M 980 1101 0 854 559 00:09:59
WLAN 11M/54M 76 0 0 16 0 00:09:50
ADSL Link Downstream Upstream
Connection Speed 576 kbps 288 kbps
Line Attenuation 63 db 15.5 db
Noise Margin 14 db 17 db
Re: Poor Speed Copy of previous message
14-08-2007 10:33 PM
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If you want to upgrade to Max you can do by placing a request via http://max.plus.net
I would caution you though that because of the line length you may not see much of an improvement and that you might see some instability. We can regrade the line back to 512kbps although it is normally best to run through the fault process first to a) see if it can be fixed and b) see if it was caused by something other than the regrade (I've seen some where we've regraded it back and the fault was still the same).
Enterprise Architect - Network & OSS
Plusnet Technology
Re: Poor Speed Copy of previous message
15-08-2007 7:36 AM
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- Re: Poor Speed Copy of previous message