Poor Broadband Performance
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Poor Broadband Performance
17-04-2012 10:20 AM
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1. Best Effort Test: -provides background information.
Download Speed
0.4 Mbps
0 Mbps 0.5 Mbps
Max Achievable Speed
Download speedachieved during the test was - 0.4 Mbps
For your connection, the acceptable range of speeds is 0.05 Mbps-0.5 Mbps.
Additional Information:
Your DSL Connection Rate :1.79 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
IP Profile for your line is - 0.5 Mbps
If you wish to discuss these results please contact your Broadband Service Provider.
If you are experiencing problems with specific applications, servers or websites please contact your Broadband Service Provider for assistance.
Your test has completed please close this window to exit the performance tester.
Please visit FAQ section if you are unable To understand the test results.
FAQ
YESTERDAY
1. Best Effort Test: -provides background information.
Download Speed
1.23 Mbps
0 Mbps 2 Mbps
Max Achievable Speed
Download speedachieved during the test was - 1.23 Mbps
For your connection, the acceptable range of speeds is 0.4 Mbps-2 Mbps.
Additional Information:
Your DSL Connection Rate :1.86 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
IP Profile for your line is - 1.5 Mbps
If you wish to discuss these results please contact your Broadband Service Provider.
If you are experiencing problems with specific applications, servers or websites please contact your Broadband Service Provider for assistance.
Your test has completed please close this window to exit the performance tester.
Please visit FAQ section if you are unable To understand the test results.
Re: Poor Broadband Performance
17-04-2012 2:55 PM
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I've just been looking into this and from what I can see we're waiting to get another engineer out as the last one didn't carry out all the work we requested. I'll see if I can get someone to pick this up, but to be honest I doubt there's anything I could add at this moment in time.
Jojo
Re: Poor Broadband Performance
17-04-2012 4:06 PM
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Date Download Speed Upload Speed
Today 07:36 499 kbps (62.4kB/s) 230 kbps (28.8kB/s) Share
Yesterday 13:52 1497 kbps (187kB/s) 352 kbps (44kB/s) Share
Yesterday 13:51 1482 kbps (185kB/s) 353 kbps (44.1kB/s) Share
Sunday 08:40 553 kbps (69.1kB/s) 334 kbps (41.8kB/s) Share
Thursday 22:51 1246 kbps (156kB/s) 373 kbps (46.6kB/s) Share
Thursday 07:11 1421 kbps (178kB/s) 369 kbps (46.1kB/s) Share
Apr 11, 16:20 732 kbps (91.5kB/s) 163 kbps (20.4kB/s) Share
Apr 11, 13:19 515 kbps (64.4kB/s) 368 kbps (46kB/s) Share
Apr 10, 16:50 1437 kbps (180kB/s) 324 kbps (40.5kB/s) Share
Apr 10, 08:37 272 kbps (34kB/s) 367 kbps (45.9kB/s) Share
Apr 9, 17:38 281 kbps (35.1kB/s)
Re: Poor Broadband Performance
17-04-2012 4:36 PM
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Re: Poor Broadband Performance
17-04-2012 8:01 PM
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Re: Poor Broadband Performance
18-04-2012 11:49 AM
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Hope the appointment goes (went?) well this morning and sorts things out for you, please let us know.
Re: Poor Broadband Performance
18-04-2012 12:01 PM
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Re: Poor Broadband Performance
18-04-2012 12:03 PM
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Re: Poor Broadband Performance
18-04-2012 4:05 PM
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Re: Poor Broadband Performance
28-04-2012 9:03 PM
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As there are no lights in his house I presume he has gone away. I was told he had a faulty freeview recorder, so hope that when he returns he will remedy this.Can I take steps to make him do so ?
Re: Poor Broadband Performance
28-04-2012 11:28 PM
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Ask trading standards what rights he may have, get some advice from OFCOM about equipment that gives out interference..
Re: Poor Broadband Performance
30-04-2012 10:48 AM
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You might be lucky - it could be interfering with his broadband as well, in which case he'll probably be more than happy to get it sorted. Certainly hope that's the case. To be honest most people are happy to in my experience, not seen many complaints of people not wanting to.
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