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Plusnet router cuts out randomly

FIXED
sandlight
Newbie
Posts: 2
Registered: ‎11-11-2020

Plusnet router cuts out randomly

Plusnet router cuts out randomly, internet is not working properly cant download pdf files so i cant send em to people. router is 4 years old almost. firmware needs updating last updated 2017, its also slow wifi and ethernet. is it worth upgrading to a bt hub router. they are cheap on ebay. Bt hub 6 vs plusnet hub 1. someone has tried to hack into my alarm system at my property, could it be the same issue with router i dont know much about routers.

3 REPLIES 3
Longliner
Seasoned Pro
Posts: 586
Thanks: 294
Fixes: 7
Registered: ‎22-10-2014

Re: Plusnet router cuts out randomly

Fix

Can't say if it will fix your cutouts/disconnections but I can certainly vouch for the BT HH6 as a replacement for the Hub One. Plenty of setup info on this site. I paid £15 on Gumtree for mine and keep the Hub One as a backup.

sandlight
Newbie
Posts: 2
Registered: ‎11-11-2020

Re: Plusnet router cuts out randomly

Plusnet support team said there was a fault on line they will sort it out asap. Will go for the bt hub.
Longliner
Seasoned Pro
Posts: 586
Thanks: 294
Fixes: 7
Registered: ‎22-10-2014

Re: Plusnet router cuts out randomly

Glad you are making some progress and hope it's fixed soon though if it's the line PN may have to wait for Openreach. Excellent guide to setting up HH6 here for which we all owe Baldrick a virtual pint 😀